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Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment, it management
    
newScale
Published By: Infor     Published Date: Mar 03, 2017
The goal of warehouse operations is perfect order fulfillment: to deliver exactly the items a customer ordered, on time and with optimal efficiency. The warehouse module of an enterprise resource planning (ERP) solution can help smaller warehouses achieve this goal. But ERP warehouse modules have limitations that can make it smarter for companies with more complex operations to turn to the added capabilities of an advanced warehouse management system (WMS).
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enterprise resource planning, erp, erp solutions, enterprise applications
    
Infor
Published By: Magento     Published Date: Feb 13, 2018
Commerce is permanently altering the way B2B businesses work- from customer acquisition to customer retention, and from order fulfillment to building a relationship with customers. From our experience of working with B2B companies across industries, we have curated a list of 11 most common obstacles to B2B eCommerce success, including: Thinking About eCommerce In Isolation Ignoring Customer Experience No Advanced Analytics Failure Maintain and Improve Systems
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Magento
Published By: SAP     Published Date: Nov 04, 2015
Download this whitepaper to discover how global companies are using innovative technologies such as beacons, dynamic pricing and adaptive analytics to flourish in the modern-day, next-generation retail world. Learn what they believe they’re doing well and where they’re struggling as they adapt to today’s rapidly evolving marketplace. These insights can help your business thrive in an increasingly disruptive retail landscape.
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consumer behaviors, sap, dynamic pricing, beacons, adaptive analytics, marketplace, fulfillment, customer experience, emerging marketing, crm & customer care, retail
    
SAP
Published By: Oracle     Published Date: Jan 28, 2015
Retailers need to know how they can offer competitive pricing and flexibility in fulfillment while still maintaining solid margins. Oracle Retail Solutions Director, Mike Johnson discusses four interlocking strategies that can be used to achieve this goal: single view of demand, granular planning, proactive supply chain and return on inventory investment.
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Oracle
Published By: Oracle     Published Date: Jul 08, 2015
Retailers need to know how they can offer competitive pricing and flexibility in fulfillment while still maintaining solid margins. Oracle Retail Solutions Director, Mike Johnson discusses four interlocking strategies that can be used to achieve this goal.
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Oracle
Published By: VMware AirWatch     Published Date: Sep 16, 2015
This report details the results of a survey taken from pre-qualified IT decision makers from North America and Europe, and shows how AirWatch by VMware received the highest scores for EMM vendor promise and fulfilment. 950 surveys were completed.
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airwatch, vmware, emm, vendor promise, fulfillment, security, it management, business technology
    
VMware AirWatch
Published By: IBM     Published Date: Mar 03, 2016
A step-by-step approach to streamline and reengineer your B2B and B2C fulfillment processes.
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ibm, b2b, b2c, aberdeen group, convergence, marketing research
    
IBM
Published By: SAP     Published Date: Jul 20, 2015
Read this white paper to learn why retail supply chains that once assumed that customers would travel to stores and acquire whatever inventory happened to be there are now obsolete.
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omni-channel supply chain, supply chain management, fulfillment, retail, customer satisfaction, mobile, crm & customer care, sales
    
SAP
Published By: Zebra Technologies     Published Date: Aug 09, 2018
The exponential growth of omnichannel shopping and ever-burgeoning demand for faster merchandise deliveries is redefining the supply chain’s distribution of consumer products goods. A seminal shift in how shoppers increasingly buy via multiple touch points — online from desktop computers, mobile devices and in-store — has created the need for the “smarter” warehouse to serve today’s connected consumer. As retailers look to merge their brick-and-mortar and online operations to cut costs and boost efficiency, warehouse management systems must keep pace. For this report, Zebra Technologies analyzed the state of the warehousing marketplace among firms in the US and Canada with at least $15 million in annual revenues. The online survey asked IT and operations personnel in the manufacturing, retail, transportation and wholesale market segments to share their insights and business plans over the next five years, in light of a rapidly changing industry.
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fulfillment, vision, study, technology, manufacturer
    
Zebra Technologies
Published By: The Mx Group     Published Date: May 08, 2013
Why are the majority of all sales leads (as many as 80 percent!) never followed up? Download this e-book and discover a 10-step process for transforming your current lead management process from a challenge into a competitive advantage.
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lead management, channel management, opportunity management, sales cycle, sales pipeline, sales-ready leads, sales qualified leads, sql, marketing qualified leads, mql, lead generation & automation, lead nurturing, lead funnel, lead tracking, lead scoring, lead intelligence, lead fulfillment, b2b marketing, b2b sales, sales performance optimization
    
The Mx Group
Published By: Marketo, INC.     Published Date: Sep 25, 2008
In this free IDC analyst report, discover why coordinating the activities of marketing and sales—from day one of the revenue cycle—is essential for profitability. Learn how to stop the revenue loss that occurs during a prospect handoff; how to give sales the freedom to target more efficiently, while enabling marketing to build better prospect relationships; and how to choose software that tightens the marketing/sales alignment. Download your copy of this insightful report now.
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marketing, sales, alignment, coordination, software, leads, sales leads, demand generation, marketing automation, sales quota, sales training, sales roi, marketing roi, sales efficiency, sales-marketing integration, sales-marketing coordination, crm, customer relationship management, lead nurturing, lead recycling
    
Marketo, INC.
Published By: Zebra Technologies     Published Date: Jun 21, 2017
Best practices for integrating mobile, wireless and data capture technologies into warehouse management. Download now!
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Zebra Technologies
Published By: Zebra Technologies     Published Date: May 02, 2018
By 2022, only 12 percent of warehouse operations will use pen and paper, according to a recent Zebra study. Why are manual processes vanishing? Because automation and connectivity enable the modern warehouse to stay compliant, deliver on time and ensure more overall customer satisfaction, every single time. You can create a more efficient, compliant and profitable warehouse. Learn how with our free eBook, 6 Steps to Flawless Fulfillment. You’ll discover actionable strategies to: Deploy industrial wireless solutions to optimize team productivity and workflow. Improve staff communications and management to maximize on-the-job efficiency and effectiveness. Streamline order picking processes to cut costs and save time. Create advanced inventory and storage capabilities to improve efficiency and accuracy. Upgrade inbound handling operations to process more shipments, more accurately. Turnaround outbound performance to deliver the ‘last mile’ in flawless fulfillment.
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warehouse, operations, zebra, study, automation, customer
    
Zebra Technologies
Published By: Sparton Corporation     Published Date: Oct 09, 2018
Manufacturing suppliers range from approved vendors and contract manufacturers (CMs) who only deliver materials and services to complex strategic partnerships. A transactional relationship based primarily on order fulfillment might work well for some companies. However, by taking a CM relationship to the next level of supplier-partner, organizations gain strategic benefits including cost savings, reduced risks, and optimized profits. The right cultural fit and the right-sized partner for your business can play a key role in building this long-term relationship.
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Sparton Corporation
Published By: Esker     Published Date: Jan 08, 2019
Order management inefficiencies can cause a lot of headaches for today’s supply chain leaders — particularly those focused on customer fulfillment. This guidebook explores why digital optimization is an effective strategy for navigating these challenges, and examines the benefits that an AI-driven automated order management solution can bring, including: • Increased order processing speed & accuracy • Enhanced visibility, mobility & collaboration • Improved customer satisfaction & future business opportunities
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Esker
Published By: IBM     Published Date: Jun 07, 2012
You need a single view of the customer, inventory orders and shipments everywhere - across all channels, from order initiation through to fulfillment, including returns. So you know exactly what you need, where you need it and when. Access the perfect order briefcase to learn how you can achieve.
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commerce, ibm, inventory, customer, cross channel, sales, business technology, retail
    
IBM
Published By: VMware AirWatch     Published Date: Jul 06, 2015
This report details the results of a survey taken from pre-qualified IT decision makers from North America and Europe, and shows how AirWatch by VMware received the highest scores for EMM vendor promise and fulfilment. 950 surveys were completed.
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airwatch, vmware, emm, vendor promise, fulfillment, security, it management, business technology
    
VMware AirWatch
Published By: HighJump Software     Published Date: May 11, 2010
The question for today's supply chain professional isn't whether your ERP offers warehouse management functionality. The question is whether you'll actually be able to achieve efficient order fulfillment operations when using it.
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highjump, erp, warehouse, supply chain, wms, warehouse management, tco
    
HighJump Software
Published By: Evolution of List Rental Fulfillment     Published Date: Jun 24, 2011
Mailing lists are the lifeblood of direct mail marketing, but they are rented through an outmoded process that wastes time and money. This research explores the list and data acquisition process.
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list industry, direct marketing, mailing lists, service bureau, integration
    
Evolution of List Rental Fulfillment
Published By: IESE Business School     Published Date: Oct 01, 2018
This article reveals five practical steps for putting purpose into practice, achieving higher levels of motivation, commitment, engagement and fulfillment in your company in the process.
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iese, business motivation, motivation, purpose, people management, service
    
IESE Business School
Published By: IBM     Published Date: Jun 07, 2012
You need a single view of the customer, inventory orders and shipments everywhere - across all channels, from order initiation through to fulfillment, including returns. So you know exactly what you need, where you need it and when. Access the perfect order briefcase to learn how you can achieve.
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e-commerce, b2b, commerce, ibm, inventory, customer, b2b, marketing, cross channel, sales, business technology, retail
    
IBM
Published By: IBM UK&Ireland     Published Date: Nov 14, 2017
The key to order management success is to recognize that the product alone is no longer what is being sold, but the entire purchase experience from the point of view of the customer. Each retail task is a challenge that brings the customer and their needs to the center of the conversation. With the help of IBM Order Management and Watson Order Optimizer, your company can address the key challenges of optimizing inventory and minimizing cost-to-serve while delivering omni-channel services that satisfy your customers.
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success management, optimization, watson order optimizer, customer success, omni channel, ibm
    
IBM UK&Ireland
Published By: hybris software     Published Date: Aug 01, 2012
Industry leaders are engaging in multichannel integration for some very good reasons. More effective cross-channel strategies lead to more satisfied consumers as well as more efficient, more profitable retail operations. In fact, as the survey indicates, consumers expect integrated multichannel experience from their favorite brands.
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multichannel, retailing, multichannel retailing, technology considerations, hybris, pos, point of sale, print, mobile, call center, social media, website, integrated multichannel experience, cross-channel strategies, synergy, buy online, immediacy, convenience, cost savings, aisle kiosks
    
hybris software
Published By: Zebra Technologies (Bulldog)     Published Date: Jul 11, 2019
Surviving and thriving amid the global, digital shopping revolution, in which consumers fluidly browse and buy from their smartphones, computers and in store, calls for a supply-chain makeover. Pressed to offer consumers fast, flexible and even free product fulfillment and delivery in an omnichannel retail landscape, a crowdsourced, collaborative model is taking shape. Traditional roles are blurring as logistics companies, manufacturers and retailers work to meet the growing on-demand economy via the adoption of business intelligence supply chain technologies.
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Zebra Technologies (Bulldog)
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