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Published By: Adobe     Published Date: Oct 25, 2017
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn: • How digital experiences measure up in all 50 states • About our new customer experience maturity model for state governments • Best practices for improving digital processes in your own state
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customer experience, digital government, digital maturity, customer-centric, customer engagement
    
Adobe
Published By: Oracle     Published Date: Nov 01, 2013
One of the biggest challenges facing companies is how to serve consumers in an environment where customer engagement is rapidly shifting. With the consumerization of customer service taking root, implementing a successful customer service experience strategy means enterprises need to be agile enough to serve customers on the their own terms across all channels.  This business guide shares best practices for how to do this successfully.
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zenithoptimedia, oracle, deploying customer service, the cloud, cloud deployment, customer experience strategy, economically palatable, implementation, consolidation, optimization, transformation, customer culture, consumer preferences
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
One of the biggest challenges facing companies is how to serve consumers in an environment where customer engagement is rapidly shifting. With the consumerization of customer service taking root, implementing a successful customer service experience strategy means enterprises need to be agile enough to serve customers on the their own terms across all channels.  This business guide shares best practices for how to do this successfully.
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zenithoptimedia, oracle, deploying customer service, the cloud, cloud deployment, customer experience strategy, economically palatable, implementation, consolidation, optimization, transformation, customer culture, consumer preferences
    
Oracle
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Distributed systems enable different areas of a business to build specific applications to support their needs and drive insight and innovation. While great for the business, this new normal can result in development inefficiencies when the same systems are reimplemented multiple times. This free e-book provides repeatable, generic patterns, and reusable components to make developing reliable systems easier and more efficient—so you can free your time to focus on core development of your app. In this 160–page e-book, you’ll find: An introduction to distributed system concepts. Reusable patterns and practices for building distributed systems. Exploration of a platform for integrating applications, data sources, business partners, clients, mobile apps, social networks, and Internet of Things devices. Event-driven architectures for processing and reacting to events in real time. Additional resources for learning more about containers and container orchestration systems. “There are more
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Microsoft Azure
Published By: Evergreen Systems, Inc.     Published Date: Dec 16, 2008
This comprehensive white paper applies automation and ITIL best practices to the data center and reviews current industry trends, server automation energy usage issues and a variety of optimization strategies for data center improvement.  The effects of virtualization are explored in-depth.  Includes detailed sections on increasing operational efficiency using workflow analysis, automating and optimizing server change management, reducing infrastructure complexity and developing security, disaster recovery and business continuity procedures.  Step by step instructions for developing metrics and a business case to justify data center and server automation are included.
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evergreen system, data center automation, data center automation manager, network automation, server automation, server virtualization, itil, data center optimization, roi, server management, data storage, server storage, it management, enterprise applications, storage, data management
    
Evergreen Systems, Inc.
Published By: Vindicia     Published Date: Jun 17, 2014
Many digital offerings are sold on a subscription and recurring basis. Bring Digital Goods and Subscribers Together - this eBook gives you nine essentials for acquiring subscription and recurring revenue customers.
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subscription revenue billing, subscription payments, subscription model best practices, subscription billing solutions, subscription billing software, subscription billing platform, subscription billing company, subscription billing business models, subscription billing analytics, subscription billing, saas digital storefront, saas billing solutions, recurring billing software, recurring billing, microtransaction business model, micro transactional model, enterprise subscription billing, digital storefront optimization, digital storefront, digital economy automation
    
Vindicia
Published By: Vindicia     Published Date: Jun 17, 2014
The eBook ‘Digital Age / Digital Goods’ provides information on the various components you’ll want to address while you test an acquisition mix best suited for your organization, and your target audience.
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subscription revenue billing, subscription payments, subscription model best practices, subscription billing solutions, subscription billing software, subscription billing platform, subscription billing company, subscription billing business models, subscription billing analytics, subscription billing, saas digital storefront, saas billing solutions, recurring billing software, recurring billing, microtransaction business model, micro transactional model, enterprise subscription billing, digital storefront optimization, digital storefront, digital economy automation
    
Vindicia
Published By: Webtrends     Published Date: Aug 05, 2011
Improving annual revenue through organic growth is increasingly a top goal for organizations. This Aberdeen research shows that despite economic pressures, best-in-class companies, including Webtrends customers, are able to demonstrate clear value from their marketing campaigns.
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webtrends, multi-channel marketing, website analytics, business intelligence, crm, facebook, social media, mobile measurement, digital marketing, best practices, roi
    
Webtrends
Published By: Clicktale     Published Date: Feb 25, 2016
As marketers, we rely on metrics as basic tools for assessing success and failure. But marketers are also website visitors who instantly recognize poor customer experiences when they occur. Perhaps you tried to purchase a sweater online, book an urgent flight or send a bouquet of flowers, but the website was not up to par.
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marketing, business development, website development, sales, business practices
    
Clicktale
Published By: SAP     Published Date: Dec 10, 2018
As a finance leader, you must be wondering, where do I begin? In a survey conducted with Oxford Economics with 1,500 finance executives globally, we found 6 common traits shared by leading CFOs that boost business performance and efficiency as well as governance, risk and compliance effectiveness across the company. Discover the 6 ways finance leaders stay ahead of the pack and how you can start to incorporate these best practices into your current function.
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SAP
Published By: SAP     Published Date: May 11, 2012
Both business and IT leaders will learn: . Why midmarket organizations may have some requirements for BI and analytics programs . How to navigate the many options available, and the pros and cons of various deployment styles . Easy methods and techniques to get started with BI at midmarket organizations . Practical steps and best practices for midmarket BI programs
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midmarket, midmarket business intelligence, smb, small company, small business, medium sized company, medium sized business, intelligence trends, data management, business technology
    
SAP
Published By: Coupa     Published Date: Aug 10, 2016
Less can really mean more. Less paper pushing and less human touch mean more visibility, more compliance and more savings across the organization. Download your guide to touchless e-Invoicing to learn why.
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business management, automation, best practices
    
Coupa
Published By: TRUSTe     Published Date: Jul 09, 2010
This paper outlines the key areas where businesses need to focus on as they assess their integrity practices. It also provides a steppingstone to developing a comprehensive framework that will underlie an effective business integrity strategy.
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truste, coppa, privacy, protection, ecommerce, enterprise services, trust, hipaa
    
TRUSTe
Published By: Oce Business Services     Published Date: Mar 24, 2008
IDC has found a direct correlation between effective document management and improved business performance. Yet recent research reveals that half of organizations rate their document process management processes as ineffective. This best-practices paper gives you insight into how you can reduce costs, increase productivity, mitigate risk and enhance business performance through the strategic outsourcing of document lifecycle management.
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document management outsourcing, document process management, document lifecycle management, outsourcing document management, document management best practices, document process, document, oce, océ, océ, knowledge management
    
Oce Business Services
Published By: DocuSign     Published Date: Jul 12, 2019
Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales organizations that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages. Sales professionals are most effective when they’re equipped with the best tools. A mobile-enabled electronic workflow is becoming essential to optimize efficiency and provide teams with true flexibility. This best practices paper outlines eight important ways that sales teams can make meaningful progress in their digital transformations.
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DocuSign
Published By: DataCore     Published Date: Jun 06, 2019
More than 54% of companies have experienced a downtime event that lasted more than 8 hours – one full work day – in the past 5 years. And the risk of major disruptions to business continuity practices looms ever larger – primarily due to the troubling dependencies on the location, topology and suppliers of data storage. Download this infographic and see how you can preserve proven Business Continuity practices despite inevitable changes to your data storage infrastructure.
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business continuity, disaster recovery, data protection, software defined storage, virtualization, storage, downtime, high availability, replication, storage infrastructure
    
DataCore
Published By: Box     Published Date: Jun 11, 2014
Box, the leader in Enterprise Content Collaboration, helps businesses integrate these applications and in particular add secure mobile collaboration to Microsoft Office 365. This whitepaper best practices for integrating two common enterprise applications – content creation and collaboration – with Box and Office 365. It provides a guide for business making the transition to the cloud and key use cases for collaboration.
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box, enterprise transformation, enterprise content collaboration, office 365, microsoft, api integration, content creation, content collaboration, networking, it management, enterprise applications
    
Box
Published By: IBM     Published Date: Jun 16, 2015
IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.
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technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure
    
IBM
Published By: CMO.com     Published Date: May 10, 2016
Online fashion retailer Spree launched three years ago in South Africa. Spun out of the ecommerce division of publishing group Media24, the business has always had content at its heart.
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consumer management, business management, best practices, digital commerce, internet marketing
    
CMO.com
Published By: ReadyTalk     Published Date: Jul 07, 2016
By now, most people have had the experience of attending a webinar. An attendee logs on, and spends a certain amount of time listening to audio and viewing a slide presentation. It is likely that attendees will interact via online polling and ask questions during the presentation. Hopefully they will leave the experience with a few takeaways. Webinars have proven to be a great marketing tool, as well as a valuable way to connect people in various geographic locations to information. But, how much of the webinar do attendees actually listen to?
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best practices, business optimization, business management, productivity, engagement practices
    
ReadyTalk
Published By: Epicor     Published Date: Sep 26, 2016
Download this eBook for a closer look at how online efforts are driving business growth including: - Where is eCommerce headed? Well, where would you like it to go? - What matters most to distributors in eCommerce? - What about eCommerce and ERP? - Distributor ERP best practices - Epicor eCommerce solutions
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epicor, ecommerce, ecommerce solutions, distributors, erp, b2b commerce, b2b e-commerce, wholesale distribution, distribution, erp, wholesale distributor, business systems, magento, e-commerce platform, knowledge management, enterprise applications, business technology
    
Epicor
Published By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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Red Hat
Published By: Oracle     Published Date: Mar 18, 2014
Much as a journalist is expected to report on the “who, what, when,” etc. when filing their story, professional business-to-business (B2B) sales reps are more likely to open doors, nurture opportunities, and close deals when they know more about their prospect or customer. Sales Intelligence, as a broad category of tools and services within the Sales Effectiveness space, represents a significant opportunity for all varieties of sales-oriented job roles to better understand their buyer both before and during the traditional — and non-traditional — sales cycle. This Research Brief summarizes initial Aberdeen research findings based on recent sales intelligence data collected from 206 survey respondents, and provides specific guidance regarding best practices and technologies that sales leaders and sales operations practitioners are well-advised to adopt.
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oracle, b2b, sales intelligence, sales effectiveness, traditional sales cycle, non traditional sales cycle, sales operations, sales research, customer prospects, sales, data center, research
    
Oracle
Published By: HP     Published Date: May 14, 2014
Email has been a mission-critical application for years and at the heart of organizations' communications and business practices. From an architecture perspective, email has frequently been walled off, sitting on separate servers and using separate back-end storage systems. With advances in server hardware and the rise of virtualization, this appears to be changing. Read this Forrester Consulting paper to learn the key considerations for what will work best within your email environment to improve storage management and/or lower storage costs in your firm.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud, it management, enterprise applications
    
HP
Published By: Iterable     Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec
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Iterable
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