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Published By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
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cisco, idc, lbs, wireless, wifi, mobility, it solutions
    
Cisco
Published By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
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cisco, lbs, it technology, wifi, analytics, wireless networks
    
Cisco
Published By: ServiceNow     Published Date: Mar 24, 2015
Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to demonstrate the value of IT to the business. Learn how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative. An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
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it visibility, it service management, compliance, it infrastructure, business services, it visibility, it management, enterprise applications
    
ServiceNow
Published By: HPE     Published Date: Mar 23, 2015
This Porter Consulting report analyzes enterprise campus networking solutions from Aruba Networks, Cisco, HP and Ruckus Wireless. The paper examines key business and technology trends affecting enterprises with 500-5000 employees. We identify fundamental requirements IT decision makers should consider when evaluating campus networking solutions including: • Ensuring simple, secure and cost-effective user access • Supplying adequate bandwidth and quality of service • Streamlining deployment and operations • Supporting emerging standards and technology requirements Our goal is to provide business and technical decision makers with a guide to the key players and their strengths.
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HPE
Published By: LogMeIn     Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry.
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customer experience, customer satisfaction, support desk, customer care, customer support, e-commerce, sales
    
LogMeIn
Published By: LogMeIn     Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.
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customer experience, customer satisfaction, customer service, customer support, crm & customer care, marketing research, sales
    
LogMeIn
Published By: NetApp     Published Date: Mar 11, 2015
Improving data backup and recovery continues to be a top priority among senior IT decision makers, as highlighted in a 2015 IT Spending Intentions survey conducted by ESG. Organizations plan to invest in modernizing data protection, including the cloud. Learn the key considerations when evaluating a cloud-extended data protection solution that provides security, efficiency, effectiveness, and risk mitigation.
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NetApp
Published By: Crownpeak     Published Date: Mar 05, 2015
The cloud market is moving forward as reflected in both the evolving perspectives voiced by IT decision-makers and by the business success of cloud service providers. On perspectives, Stratecast’s recurring annual surveys reveal that public cloud adoption has now reached a much-awaited tipping point with a percentage of the 2014 survey respondents stating that they currently use public cloud Infrastructure as a Service (IaaS), and another percentage stating they will too within the next months. On cloud service providers, the business results of Amazon Web Services (AWS), now in its eighth year and still rapidly growing, make a similar statement. This report describes how AWS is breaking the “cloud not secure enough” adoption barrier and, in the process, injecting innovation into the competitive dynamics of the security market.
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cloud security, crownpeak, security market, competitive dynamics, security, it management, data center
    
Crownpeak
Published By: Oracle     Published Date: Feb 24, 2015
Oracle commissioned Forrester to interview 498 marketing decision-makers from across the US and Europe, finding that most companies are in the process of evolving marketing practices, but on average they are only about halfway to the goal of becoming customer obsessed or modern marketers. Read all the results. Get the report.
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oracle, forrester, brand management, digital marketing, marketing automation, technology, decision making, information, data, insights, marketing maturity, revenue, growth, leadership, emerging marketing, advertising agencies, crm & customer care, sales
    
Oracle
Published By: Juniper Networks     Published Date: Feb 18, 2015
Learn about the challenges as you deploy hybrid clouds. The Forrester Report analyzes the views and approaches of IT decision-makers who have already begun their journey to the hybrid cloud.
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hybrid clouds, network, data center, automation, network virtualization
    
Juniper Networks
Published By: Rackspace     Published Date: Feb 13, 2015
700 IT decision makers from organizations with more than 250 employees were interviewed throughout September 2014. Respondents came from an even distribution of sizes/sectors and were from the following countries: US (350), UK (250) and Australia (100). These interviews were conducted online using a rigorous multi-level screening process to ensure only suitable candidates were given the opportunity to participate.
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rackspace, devops, operations, development, devops hiring
    
Rackspace
Published By: HPE     Published Date: Feb 11, 2015
An IDG Connect survey of 300 enterprise organization decision makers involved in hardware investment decisions reveals the challenges and opportunities that lay between the old style of IT characterized by cost-cutting and infrastructure silos, with the new style of IT driven by the technology trends of Mobility, Cloud and Big Data. These trends have created a significant increase in business expectations that will press IT organizations to rethink their economics, service delivery and business performance. This paper highlights voice-of-the-IT-buyer research results for insight on the challenges and opportunities for IT organizations to drive innovation, transformation and improved delivery against business expectations. Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.
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HPE
Published By: HP     Published Date: Feb 02, 2015
This IDG paper highlights voice-of-the-IT-buyer research results for enterprise organization decision makers and their insights on the challenges and opportunities for IT organizations to drive innovation, transformation and improved delivery against business expectations. Register to read what areas of improvement IT decision makers foresee with an optimized infrastructure.
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HP
Published By: IBM     Published Date: Jan 14, 2015
Decision makers need data and they need it now. As the pace of business continues to accelerate, organizations are leaning heavily on data warehouses to deliver analytical grist for the mill of daily decisions. This Research Report from Aberdeen Group examines the benefits of data warehouse solutions that offer rapid information delivery while minimizing complexity for users and IT.
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aberdeen group, data warehouse, data center, data management, analytic tools, collaboration, data trust, data analytics
    
IBM
Published By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
This report will help CIOs, application architects, and IT decision-makers identify common patterns of implementation failures and successes and provide a framework for evaluating multi-cloud environments.
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dell, cloud strategy, cloud computing, cloud services, application infrastructure, application architecture
    
Dell Cloud Marketplace
Published By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
In this report, we look at the different approaches of these two groups based on a Gigaom Research survey of 500 IT decision makers at large U.S. organizations.
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dell, it survey, cloud, cloud services, cloud computing, it experts, it survey, free research, business technology
    
Dell Cloud Marketplace
Published By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
In a second-quarter 2014 Gigaom Research survey of 500 IT decision-makers at large U.S. companies, we identified strategic buyers as those who report using cloud resources for new business and revenue streams as opposed to those who don’t.
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business technology
    
Dell Cloud Marketplace
Published By: Polycom     Published Date: Dec 18, 2014
Polycom commissioned a global survey of 1,205 business decision-makers in 12 countries. What we found was both surprising and enlightening.
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business, video, conference, multicultural, meetings, communication, cio, digital, information, marketplace, infographic, global, trends, business technology, telecom
    
Polycom
Published By: HP     Published Date: Dec 05, 2014
An IDG Connect survey of 300 enterprise organization decision makers involved in hardware investment decisions reveals the challenges and opportunities that lay between the old style of IT characterized by cost-cutting and infrastructure silos, with the new style of IT driven by the technology trends of Mobility, Cloud and Big Data. These trends have created a significant increase in business expectations that will press IT organizations to rethink their economics, service delivery and business performance. This paper highlights voice-of-the-IT-buyer research results for insight on the challenges and opportunities for IT organizations to drive innovation, transformation and improved delivery against business expectations.
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server, performance, efficiency, application, infrastructure, information technology, mobility, cloud, storage, data, speed, software
    
HP
Published By: CEB     Published Date: Dec 03, 2014
As deal complexity has risen, so too has customers' risk aversion and the number of stakeholders dedicated to a given purchase. The best companies build consensus among diverse groups by tapping into the right values and fostering an environment of collective learning.
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b2b marketing insights, b2b sales insights, consensus marketing, b2b branding, b-to-b decision-makers, leading marketing and sales teams, sales executives, sales leaders, sales
    
CEB
Published By: Internap     Published Date: Dec 02, 2014
As organizations aim to increase business agility and streamline costs, demand for public cloud services continues to grow exponentially, with Gartner predicting it will become the majority of new IT spending by 2016. This evolving application ecosystem with its intensive performance demands is placing new pressures on traditional public cloud services. Amid this shift, Internap surveyed nearly 250 Internet infrastructure decision makers to gain insight into cloud adoption, requirements and challenges – including the differences in feedback between the cloud-wise, those using cloud services, and the cloud-wary, those with no near-term plans to use cloud services. The details of these findings are reflected in this Cloud Landscape Report.
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internap, cloud landscape, application ecosystem, cloud adoption, cloud, internet infrastructure, it management, data center
    
Internap
Published By: HP     Published Date: Nov 21, 2014
See what 300 enterprise IT decision makers feel are the most important areas of infrastructure optimization for the technology trends of Mobility, Cloud and Big Data. Download this whitepaper now.
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business value, investment decisions, infrastructure, business expectations, it organizations, drive innovation, rethink it, it management
    
HP
Published By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
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application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization, it management, data management, business technology, data center
    
CA Technologies
Published By: HPE     Published Date: Nov 05, 2014
See what 300 enterprise IT decision makers feel are the most important areas of infrastructure optimization for the technology trends of Mobility, Cloud and Big Data. Download this whitepaper now.
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business value, investment decisions, infrastructure, business expectations, it organizations, drive innovation, rethink it, it management
    
HPE
Published By: SAS     Published Date: Sep 30, 2014
As analytics and Big Data have been embraced, analysts are working to become better at communicating the insights from complex analysis. This makes the use of visual analytics increasingly important as a tool to tell compelling stories and to engage decision makers in dialogue. Importantly, the best visual analytics are not necessarily the coolest, most sophisticated, or most complex. Visual analytics are most effective when there is a clear purpose and when data can be visualized and communicated in a way that is easily understandable.
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sas, big data, visual analytics
    
SAS
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