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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: Absolute Software     Published Date: May 31, 2016
With companies embracing mobility to maintain competitive advantage in the digital era, information security threats have increased exponentially. Userfriendly technologies such as mobile devices, mobile apps, and cloud storage are often hacker-friendly too, creating opportunities for cybercriminals to covertly infiltrate company data. This opens the door to data loss, reputational damage, loss of proprietary information – not to mention the associated regulatory penalties and potential legal fees. IT bears the brunt of responsibility for information security, yet according to Forrester, internal incidents top the list of security breach causes in 2014.
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mobility, competitive advantage, best practices, mobile devices, mobile applications
    
Absolute Software
Published By: Amazon Web Services and Intel     Published Date: Oct 07, 2015
In today’s highly digital ecosystem connecting with the right customers has become more challenging. With the explosion of web-connected devices, connecting with users through the method they prefer has become more demanding. Download this case study to see how the right cloud-based solution can successfully deliver highly targeted and relevant ads in order to help build ad revenue, enhance marketing and open up exciting new business opportunities.
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cloud-based solution, relevant ads, ad revenue, new business opportunities, digital ecosystem, enterprise applications
    
Amazon Web Services and Intel
Published By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
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avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery, application delivery controller, adc, software-defined networks, sdn, networking, it management
    
Avi Networks
Published By: AWS     Published Date: Oct 31, 2018
In this panel discussion, AWS will join APN IoT Competency Partners, Bsquare (device management software and services), Eseye (global cellular connectivity), and Intel (edge-to-cloud IoT platform spanning sensors, processors, IoT gateways), and cloud infrastructure, for a conversation about the challenges and opportunities of device management. Find out how enterprises can accelerate time to business value with an integrated and fully-managed approach to their connected devices.
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aws, iot, device, management, aws
    
AWS
Published By: AWS     Published Date: Aug 06, 2019
Old-guard database providers are expensive, proprietary, have high lock-in costs, and impose restrictive licensing terms. The challenge to date has been to achieve the same performance and availability of commercial-grade databases on open source databases such as MySQL, PostgreSQL, and MariaDB. Examine key considerations that go into any database migration decision and specific use cases—in Financial Services and Healthcare Analytics implementations—where Datavail carefully managed database migrations from traditional database providers to the cloud—and in particular Amazon Aurora. Download the eBook to learn about: Migration considerations and strategies including lift and shift, re-platforming, and re-factoring Security and compliance functionality enabled by Amazon Aurora Performance and scalability opportunities enabled by AWS
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AWS
Published By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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BMC ASEAN
Published By: Box     Published Date: Jun 22, 2018
more people than ever before. Whether it's your employees, partners or customers, all your people use enterprise content. And that means content management is becoming increasingly top-of-mind — but companies find it difficult to get it right. In this newsletter, Gartner shares how cloud content management helps you build your content management strategy from the bottom up, enabling you to: o Improve company-wide collaboration and become more customer-centric o Scale your business and reduce cost o Provide security and stability for your entire organization • Download the full Gartner newsletter, Reshaping ECM: New Opportunities in the Cloud. You'll learn about the emerging requirements of top ECM vendors, as well as discover real-world use cases of Cloud Content Management.
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Box
Published By: CA Technologies     Published Date: Aug 22, 2017
The application economy has forced businesses to transform. To capture new growth opportunities, enterprises are opening up and sharing select data and applications with developers, partners, mobile devices, the cloud and the Internet of Things (IoT). One of the byproducts of this transformation is the discovery that legacy data has value in the application economy—so much so that new revenue opportunities emerge as this data is used in new ways.
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CA Technologies
Published By: Canopy     Published Date: Oct 29, 2014
In this essential guide, we’ll explore the perceived barriers to a dedicated Private Cloud. We’ll also show the opportunities for companies to reposition the role of IT within the business in a secure and dedicated cloud environment.
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guide to the cloud, a guide to the private cloud, moving to the cloud, barriers to the cloud, benefits of moving to the cloud, how to move to the cloud, business technology, research
    
Canopy
Published By: Carbonite     Published Date: Aug 02, 2017
The risk and downtime of server migration have locked many IT teams into platforms that are no longer ideal. Migrations are often delayed or avoided—whether it’s moving data to the cloud or back on premises, or upgrading the hardware of the database software. This results in lost opportunities, unnecessary costs, and a lack of agility that today’s IT teams can no longer afford. Carbonite Move Powered by DoubleTake quickly and easily migrates physical, virtual, and cloud workloads over any distance with minimal risk and near-zero downtime. Using efficient real-time, byte-level replication technology, Carbonite Move creates a replica of the data, application, database, or entire server being migrated and keeps it in sync with the production system. The migrated data can be validated without disrupting business operations, and downtime is limited to the seconds or minutes required for cutover to the new server.
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carbonite, doubletake, risk mitigation
    
Carbonite
Published By: Centrify     Published Date: May 26, 2016
In today’s mixed on-premises and cloud IT environment, securing one network perimeter is not enough. This paper examines six common risks of this “perimeterless” world, and proposes six opportunities to strengthen security using Identity-as-a-Service.
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security, endpoint security, access control, authentication
    
Centrify
Published By: Cisco     Published Date: Jul 19, 2013
Betting on the cloud Jeff Brooks, CIO of Muscogee (Creek) Nation Casinos, is using the cloud to unify operations and create new business opportunities.
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cisco, cloud, cloud computing, proprietary data, unify operations
    
Cisco
Published By: Cisco     Published Date: Aug 28, 2015
A growing number of enterprises are adopting both private and public cloud computing models. While virtualization, cloud, mobility, data analytics, and the Internet of Things (IoT) are providing tremendous opportunities for businesses, they are also creating new challenges for IT departments.
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cloud, hybrid, iot, public cloud
    
Cisco
Published By: Cisco     Published Date: Sep 15, 2015
In today's technology landscape, IT organizations face many diverse and ever-changing challenges that require flexibility in cloud deployment. Many companies have heard of the hybrid cloud and the opportunities it can offer, but like with all technologies, businesses want to know more. This webcast aims to shed more light on the topic, as we bring to you the insights of Forrester Research, business leaders and industry experts addressing similar situations.
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hybrid, cloud, deployment, flexibility, it management, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Sep 08, 2016
In today's technology landscape, IT organizations face many diverse and ever-changing challenges that require flexibility in cloud deployment. Many companies have heard of the hybrid cloud and the opportunities it can offer, but like with all technologies, businesses want to know more. This webcast aims to shed more light on the topic, as we bring to you the insights of Forrester Research, business leaders and industry experts addressing similar situations. Extend your existing datacenter resources into public clouds with secure hybrid cloud. Improve business agility. Increase flexibility. Cut costs. During the hour, Dave Bartoletti, principal analyst at Forrester will be joined by industry experts and business leaders to discuss the challenges of hybrid cloud and how enabling choice and control across a secure hybrid cloud can help businesses simplify heterogeneous cloud deployment.
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cisco, cloud forrester, webinar, hybrid cloud, networking, it management, wireless, knowledge management
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Transform your business with services that allow you to innovate faster, simplify operations, and reduce risk. Building on an open, software-driven approach that uses virtualization, automation, analytics, and cloud, our networkwide architecture prepares you to respond to new opportunities at digital speed.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Technology’s role in business and society has shifted away from largely driving efficiencies to innovating and creating engaging experiences that attract and retain customers. Innovations and business outcomes are fueled by a perfect storm of technology trends in cloud, analytics, machine learning, IoT and the emerging API Economy. The convergence of these technologies has created new opportunities for enterprises to improve business performance by acquiring customers faster while creating brand loyalty. The role of technology expands the interaction with customers beyond the core of the enterprise – away from 100% dependencies on systems of records – and towards real-time, contextual interactions. Businesses are a digital business or they are evolving to become one. This requires enterprises to re-think how they build software architectures.
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Cisco
Published By: Cisco     Published Date: Sep 17, 2015
This paper illustrates how Cisco Open Network architecture for service providers supports the software-driven applications, cloud capabilities, and business models that help you seize opportunities and get ahead.
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cisco open network architecture, apis, service providers, virtualization, cloud computing
    
Cisco
Published By: Citrix     Published Date: Jun 15, 2018
It used to be that you would build out your datacenter with all the right considerations in place, purchasing equipment that was sized to meet the needs of your organization for today and the near term future. Change used to be merely planning for capacity upgrades or network expansion, or migrating to the latest application version—or more simply put: things we could measure, control and manage. With the advent of the cloud, the rise in cyber-based threats, and the need to do more, faster, we’re witnessing a perfect storm that is making it more and more difficult for the enterprise to plan for change, and to maximize the investments that they make in their IT infrastructure today. This eBook will focus on considerations that you should make when deciding on an ADC solution that can not only survive these changes, but help create opportunities for innovation as the enterprise strives towards digital transformation. This guide will help you understand the changes that are currently unde
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Citrix
Published By: Citrix Systems     Published Date: Nov 13, 2018
Apps are constantly changing — and they quickly spread across your network. You need an ADC that can support hybrid cloud and application delivery in new ways with new technologies to create opportunities for innovation as your enterprise strives toward digital transformation. How do you create a strategy for your networking and app delivery strategy? This eBook identifies ADC key considerations for: -Hybrid Cloud -New generation application architecture -Emerging security threats -Infrastructure and app interdependence
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Citrix Systems
Published By: Concerto Cloud Services     Published Date: Dec 18, 2015
A private cloud offers the most secure way to more quickly deliver agile and updated applications. Coupled with the right provider that invests in security and utilizes the most recent technology advances, businesses can realize significant opportunities to save time, resources and money – all while reducing risk.
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Concerto Cloud Services
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