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Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology, crm & customer care, marketing research, sales
    
LogMeIn
Published By: AON     Published Date: Dec 07, 2017
While the Affordable Care Act (ACA) increased the number of Americans with access to health insurance, U.S. employers and employees continue to struggle with rising health care costs and changing workforce demands. Recent Aon research shows that 20% of health care consumers cite high health care costs as the major reason they have either declined health care coverage, stopped taking medications, or avoided care altogether. If the U.S. health care system is to succeed, stakeholders across the health ecosystem must influence change in each market—employer, individual, and government (Medicare, Medicaid, and Tricare). While each part of the three-legged stool is important, this paper focuses on five strategies Aon believes will strengthen the employer-based system—a system that provides health care coverage to well over half of Americans (61%, or 177 million).
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health insurance, employer – provided health benefits, aon hewitt, health ecosystem, well – being initiatives
    
AON
Published By: AON     Published Date: Dec 07, 2017
The pressure is mounting and employers are feeling the pinch. As U.S. health care costs continue their seemingly inexorable rise, businesses are looking for ways to wrest greater value from their health care spend. More and more, employers are looking for benefits strategies that help prevent chronic disease and, if it is present, encourage early, efficient treatment. The brass ring is getting employees to proactively manage their own health by adopting healthy behaviors, such as exercising and eating healthily. It’s better for the employees, it increases productivity, and it reduces health care expenditures. So how are organizations today looking to craft health and well-being plans that deliver real results for employers and employees alike? This white paper looks at three key areas where new and innovative approaches are changing the equation.
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employer health, well – being planning, harvard business review, aon hewitt, health care plan, lifestyle changes
    
AON
Published By: Dome9     Published Date: Apr 25, 2018
At an unprecedented pace, cloud computing has simultaneously transformed business and government, and created new security challenges. The development of the cloud service model delivers business-supporting technology more efficiently than ever before. The shift from server to service-based thinking is transforming the way technology departments think about, design, and deliver computing technology and applications. Yet these advances have created new security vulnerabilities as well as amplify existing vulnerabilities, including security issues whose full impact are finally being understood. Among the most significant security risks associated with cloud computing is the tendency to bypass information technology (IT) departments and information officers. Although shifting to cloud technologies exclusively may provide cost and efficiency gains, doing so requires that business-level security policies, processes, and best practices are taken into account. In the absence of these standard
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Dome9
Published By: Avaya     Published Date: Feb 06, 2015
This paper takes a look at some of the top challenges the midmarket is facing as well as considerations to keep in mind when choosing a UC&C option. After a rough few years, the midmarket is no longer putting off investing in technology. According to KPMG, 60 percent of midmarket companies plan to increase capital spending, with the highest priority being information technology.
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challenges of midmarket, midmarket companies, midmarket trends, networking
    
Avaya
Published By: Avaya     Published Date: Jan 23, 2015
This paper takes a look at some of the top challenges the midmarket is facing as well as considerations to keep in mind when choosing a UC&C option. After a rough few years, the midmarket is no longer putting off investing in technology. According to KPMG, 60 percent of midmarket companies plan to increase capital spending, with the highest priority being information technology.
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challenges of midmarket, midmarket companies, midmarket trends
    
Avaya
Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
Technology is in a constant state of evolution, and the world of automation is no exception. In this eBook, we’ll consider how you can stay ahead of the competition—because in the application economy, it’s vital to ensure the tools your organization uses are capable of positioning you at the forefront of industry—not just today, but tomorrow as well. We are heading toward a scenario where workload automation tools are capable of thinking for themselves and making decisions based on policy; this is what we at CA Technologies are calling intelligent automation. At the same time, however, more and more challenges are being presented as the increasingly fragmented places our workloads run begin to impact our analytics, reporting and processes. The task is to navigate these hurdles while at the same time allowing our enterprises to harness the power of new technology.
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CA Technologies_Business_Automation
Published By: Virgin Pulse     Published Date: Jun 02, 2017
Survey results from the 3rd Annual Industry Survey on Wellbeing, Culture and Employee Engagement Explores the Critical Priorities for HR in 2017
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wellbeing, wellness, employee wellbeing, employee wellness, employee culture, company culture, employee engagement, wellbeing survey report, wellness survey report, employee wellbeing survey report, employee wellness survey report
    
Virgin Pulse
Published By: Virgin Pulse     Published Date: Jun 05, 2017
The Employee Well-being Platforms Buyer’s Guide will take the guesswork out of your decision. Learn how to properly evaluate the options on today’s market and determine what features matter most to you.
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employee well-being platform, well-being software, well-being solutions, wellness solutions, employee wellness solutions, wellness solutions, employee wellness solutions, well being solutions, well being software, employee well-being platform, corporate wellness companies, wellness company, corporate wellness solutions, health and wellness companies, wellness platform, best corporate wellness programs, top corporate wellness companies, employee wellness companies, corporate wellness platforms, worksite wellness companies
    
Virgin Pulse
Published By: Virgin Pulse     Published Date: Jul 28, 2017
This new guide, Winning Workplace Wellbeing: A Five-step Guide, provides a blueprint for workplace wellbeing success. Featuring actionable tips and expert advice from Dr. BJ Fogg, Dr. Ron Goetzel and other members of the Virgin Pulse Science Advisory Board, this guide will help you boost your wellbeing strategy. Download the Guide to learn: The five key steps to wellbeing success Tips from recognized experts Introduction to the Value on Investment (VOI) model
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workplace success, wellbeing, value on investment, human resources
    
Virgin Pulse
Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering was engaged to assist a Community Action non-profit in implementing SharePoint to fulfill several organizational requirements they had as well as resolve multiple challenges they faced. Manual paper processes were hindering the organization from being able to efficiently focus on their goal of providing services and strengthening the community to improve the quality of life for residents in their County.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering
Published By: Limeade     Published Date: Feb 02, 2017
Employee engagement is no longer a matter of physical health, job satisfaction or stress management. Simply put, to make sustained engagement a reality, employers need to address the whole employee — their health, well-being and performance.
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Limeade
Published By: Limeade     Published Date: Feb 02, 2017
Stress is one of the top issues that affect our well-being. When money gets tight or relationships get frazzled, it can lead to unhealthy and unproductive behaviors. This tip cheat has five ways to combat the most common stresses we face.
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Limeade
Published By: Limeade     Published Date: Feb 02, 2017
When employees feel their employer cares about their well-being, they’re 38% more engaged. And a great way to show your employees that you care is to call out their great work. In fact, 78% of employees would work harder if they felt their efforts were better appreciated.
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Limeade
Published By: Egress ABM Pilot     Published Date: Oct 09, 2017
Patients trust healthcare organisations with vast amounts of their sensitive data – not just details on their medical and social wellbeing, but also personally identifiable information such as dates of birth and residential addresses. People will always make mistakes – and, unfortunately, in busy and stressful workplaces, such as hospitals and medical clinics, the likelihood of this increases. Without the right processes and technologies in place to help overcome this to avoid mistakes, sensitive patient information remains at risk.
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data breach, it security, malicious spyware, security management, cloud security, system protection
    
Egress ABM Pilot
Published By: Limeade     Published Date: Feb 10, 2015
Do you know if your employees are satisfied with their benefits? The question is more important than you might think. A survey of nearly 2,000 employees uncovered exactly what motivates them to be their best.
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limeade, wellness program, benefits, employee engagement platform, quantum workplace, health, well being, human resources
    
Limeade
Published By: Limeade     Published Date: Jun 29, 2015
It’s time to tear down the wall between engagement and wellness by addressing the whole employee — health, well-being and performance. Learn nine reasons why a single flexible engagement platform is the way to get there.
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employee engagement, wellness, engagement platform, engagement strategy, benefits ecosystem, human resources
    
Limeade
Published By: Limeade     Published Date: Aug 27, 2015
Employee engagement is no longer a matter of physical health, job satisfaction or stress management. Simply put, to make sustained engagement a reality, employers need to address the whole employee — their health, well-being and performance.
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employee engagement, engagement solution, engagement platform, talent management, employee performance, company culture, employee health, employee well-being, rewards and recognition, health screening, data integration, engagement expertise, engagement experts, engagement strategy, human resources
    
Limeade
Published By: Limeade     Published Date: Dec 07, 2015
Winter makes it tough on employees who want to stay healthy and engaged at work. When rain, snow and cold keep people indoors, download our guide to help promote well-being that keeps them motivated and productive.
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wellness, employee engagement, winter, cold weather, employee health, well-being, human resources
    
Limeade
Published By: MuleSoft     Published Date: Apr 13, 2016
Every corner of an enterprise needs technology to build new applications for their specific function or customer. IT needs to transform from its traditional function as the sole technology provider to become an adaptive, responsive and nimble organization that can keep up with the pace of the digital era as well as embrace the opportunities provided by a change-driven environment. This transformation can occur only if IT transforms itself into a strategic business enabler rather than a centralized technology function. Being an enabler means that IT has to decentralize and democratize application development and data access to the different Lines of Business (LoBs) and functional business partners. This way, IT can concentrate on a partnership with the business - i.e. providing a set of strategic and consistent assets and technology.
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technology, enterprise applications, best practices, business optimization, technology architecture, application management
    
MuleSoft
Published By: MuleSoft     Published Date: Apr 13, 2016
Since it first emerged more than a decade ago, Service Oriented Architecture (SOA) has been both widely praised as a modern, agile approach to software development and infrastructure architecture as well as dismissed as a colossal waste of time and money. Missed expectations for many SOA projects led one analyst in 2009 to declare, “SOA is dead.” Far from being dead, however, service oriented architecture is in fact more relevant than ever.
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service management, enterprise applications, best practices, business management, business strategy
    
MuleSoft
Published By: IBM     Published Date: Oct 28, 2016
A retail perspective to raise rehire rates The IBM Smarter Workforce Institute has undertaken analyses of rehire rates as well as the use of hiring metrics to help HR professionals and hiring managers in the retail industry improve their recruitment performance. Read this paper and discover: - Which metrics impact rehire rates - Which hiring effectiveness metrics are being used in retail - How retail could increase rehire rates
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ibm, kenexa, talent acquisition, retail, hiring, recruiters, knowledge management, enterprise applications, human resource technology, business technology
    
IBM
Published By: Bright Horizons     Published Date: Dec 14, 2016
New Data from the 2016 Modern Family Index shows turnover is a real risk for a large portion of today’s workforce: new parents.
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work-life balance, working parents, employer solutions, family-friendly workplace, employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care
    
Bright Horizons
Published By: Bright Horizons     Published Date: Dec 14, 2016
New research has found that being a Dream Company – one that shows it cares about employees, provides them with learning and growth opportunities, and promotes work/life balance – drives retention, engagement, and talent attraction.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons
Published By: Bright Horizons     Published Date: Dec 14, 2016
What’s the key to retaining, attracting, and engaging great employees? Research shows that for employers, there’s considerable strategic power in offering people a position in a Dream Company.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons
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