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Published By: Genesys     Published Date: Dec 11, 2013
Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.
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automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco, genesys, business technology, telecom
    
Genesys
Published By: Aternity     Published Date: May 18, 2015
This whitepaper provides an overview of Aternity Virtual Desktop Monitoring and how it monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring, end user experience management, infrastructure monitoring, it performance analytics, it service management, it service optimization, mobile application management, mobile end user experience, mobile user experience, sla management, mobile app monitoring, virtual desktop monitoring, vdi
    
Aternity
Published By: Aternity     Published Date: May 19, 2015
Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring, end user experience management, infrastructure monitoring, it performance analytics, it service management, it service optimization, mobile application management, mobile end user experience, mobile user experience, sla management, mobile app monitoring, virtual desktop monitoring, vdi
    
Aternity
Published By: VMware AirWatch     Published Date: Jul 19, 2017
Anytime, anywhere access to work is now a basic need for the modern workforce. Whether remote, in the field or in the office, workers are no longer physically connected to your network or data center. Today’s employees work in a digital workspace that features virtualized laptops, desktop and workstations; a variety of personal systems and smart devices that may be part of BYOD programs and a diverse app ecosystem with desktop, remote, mobile, SaaS and Universal apps. In this mobile-cloud world, new and unpredictable forms of malicious software continue to evolve. Traditional network security, perimeter protection and firewalls are no longer enough to combat these new threats to the corporate IT infrastructure and company data integrity.
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VMware AirWatch
Published By: Dynatrace     Published Date: Mar 06, 2017
This new report from Dynatrace and O'Reilly Media details the 3 stages that businesses move through as they migrate to the cloud, and a winning strategy for each stage. It includes case studies that will show you how to tackle both technical and cultural challenges along the way.
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cloud, cloud evolution, dynatrace, cloud-native, virtualized infrastructure, paas, software
    
Dynatrace
Published By: CA Technologies     Published Date: Jun 01, 2018
Managing and protecting privileged credentials is essential to reducing risk and addressing compliance requirements. Organizations need to evaluate privileged password management solutions for the depth of controls, scope of coverage and degree of cloud alignment they provide. CA Privileged Access Manager delivers against all three of these dimensions, providing a next-generation solution for privileged credential management that drives IT risk reduction, improves operational efficiency and protects an organization’s investment by supporting traditional, virtualized and hybrid-cloud infrastructure alike.
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CA Technologies
Published By: Intel     Published Date: May 17, 2017
The network functions virtualization (NFV) revolution – where software-based services running in virtualized environments on Intel® architecture servers replace purpose built appliances – has taken communications service providers by storm.
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intel, vmware, nfv infrastructure, nfvi, network functions virtualization, architecture
    
Intel
Published By: VMWare EMEA     Published Date: Oct 23, 2017
Organizations that automate their highly-virtualized infrastructure environments discover that they are able to introduce new forms of self-service and on-demand IT delivery models. As a result, they’re far better positioned to compete in a world where the quality and performance of applications increasingly dictates success and failure. On the journey to agility, the ultimate destination remains infrastructure defined by software and operating in a way that’s both application-aware and self-healing. For enterprises competing in the digital economy, deploying a CMP to manage increasingly complex infrastructure has become an indispensable part of that journey. Learn more about vRealize Suite and our strategy for the Software-Defined Data Center.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: Cisco     Published Date: Jan 02, 2018
Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Cisco TrustSec software-defined segmentation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco on their organizations. To better understand the benefits, costs, and risks associated with TrustSec, Forrester interviewed four customers that had deployed TrustSec. The TrustSec software-defined segmentation solution simplifies the provisioning and management of highly secure access to network services and applications. Unlike access control mechanisms that work on network topology, TrustSec policies use logical grouping. Highly secure access is consistently maintained even as resources are moved in mobile and virtualized networks. A more detailed description of TrustSec is available on the Cisco TrustSec Overview page in this document.
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Cisco
Published By: HPE     Published Date: Jun 06, 2016
This case study illustrates how Vallejo Sanitation & Flood Control District relies on HPE StoreOnce Backup and HP StoreVirtual Storage to support virtualized environment.
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data, hpe storage, hpe, virtualization, hpe solutions
    
HPE
Published By: Cisco     Published Date: Jul 01, 2011
Read this white paper to learn how IT organizations can implement an effective Service Catalog that will enable them to reap the full benefits of self-service in virtualized and cloud computing environments.
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cisco, automization, service catalog, self-service, datacenter, virtualization, private cloud, infrastructure, newscale
    
Cisco
Published By: Cisco     Published Date: Jul 27, 2011
Read this white paper to learn how IT organizations can implement an effective Service Catalog that will enable them to reap the full benefits of self-service in virtualized and cloud computing environments.
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cisco, automization, service catalog, self-service, datacenter, virtualization, private cloud, infrastructure, newscale
    
Cisco
Published By: NetApp     Published Date: Dec 09, 2014
VMware Horizon View is an enterprise-class desktop virtualization solution that delivers virtualized or remote desktops and applications to end users through a single platform. Horizon View is a tightly integrated, end-to-end solution built on the industry-leading virtualization platform, VMware vSphere.
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netapp, flash, fas, vmware, vdi, fas8000, vsphere, horizon view, it management
    
NetApp
Published By: Kaseya     Published Date: May 13, 2015
TechValidate invited IT Professionals to participate in a survey regarding virtualized environments.
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kaseya, hybrid, cloud, management, msp, mobile, big data
    
Kaseya
Published By: NetApp     Published Date: Feb 19, 2015
VMware Horizon View is an enterprise-class desktop virtualization solution that delivers virtualized or remote desktops and applications to end users through a single platform. Horizon View is a tightly integrated, end-to-end solution built on the industry-leading virtualization platform, VMware vSphere. Although Horizon View enables levels of availability and agility of desktop services unmatched by traditional PCs, the complexity of deploying and managing thousands of virtual desktops in a VMware environment can be daunting without the right tools. Storage is often the leading cause of end-user performance problems. The NetApp all-flash FAS solution with the FAS8000 platform solves the performance problems commonly found in VDI deployments. In this reference architecture, NetApp tested VMware Horizon View user and administrator workloads to demonstrate how the NetApp all-flash FAS solution eliminates the most common barriers to virtual desktop adoption. The testing covered common
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NetApp
Published By: IBM     Published Date: Jun 16, 2015
This white paper discusses the different support challenges that can confront you when implementing a smarter infrastructure that includes new solutions like cloud initiatives, virtualized environments and other new breeds of computer models. To keep these solutions running daily, you should consider the level of support that will be required.
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it infrastructure, business intelligence, it solutions, cloud solutions, virtualized environments, it maintenance, it support, business technology
    
IBM
Published By: Avaya     Published Date: Jan 15, 2014
Avaya Aura Communication Manager is a vital component of an industry best-in-class redundant server solution that can support the available uptime today’s businesses demand. Do you demand more in your server solution?
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avaya, communication manager, server solution, business demand, high availability, avaya aura, virtualized environments, high level performance, linux software, remote core servers, linux-based software, duplicate servers, survivable core, communication, it management, data center
    
Avaya
Published By: CA WA 2     Published Date: Oct 01, 2008
CA's vision is to unify and simplify the management of enterprise-wide IT. The rapidly growing use of virtualization and clustering in enterprise infrastructures provides a rich environment for increasing complexity. Unlike physically bounded infrastructures, the logical entities in virtualized and clustered environments are not visually apparent. Nevertheless, one needs to know what resources one has and if one is using those resources to their fullest capacity.
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virtual, virtualization, network management, ca wa, ca wa 2, networking
    
CA WA 2
Published By: Citrix Systems     Published Date: Sep 17, 2015
Citrix has been delivering virtualized apps for 25 years, while VMware is just getting started. In fact, VMware Horizon has left out some of the “no-brainer” features that Citrix XenApp users and admins have been using for years. Understanding the differences between these products is critical to determining if the solution you pick is the right choice for IT.
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citrix, virtual apps, vmware, it solutions, it management, security, enterprise applications, data management
    
Citrix Systems
Published By: Nutanix, Inc.     Published Date: May 07, 2013
This report defines storage-centric virtualized infrastructure, its opportunity and use cases, and the emerging vendor landscape that IT infrastructure and operations groups should evaluate as they purse the software-defined data center.
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converged infrastrucutres, storage, virtualization, server, storage-centric, lun, modular expansion
    
Nutanix, Inc.
Published By: Red Hat     Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions. In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures. RHEL is distributed and supported by Red Hat Inc., the world’s largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue. As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
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enterprise solutions, open-source software, it management, storage, data center
    
Red Hat
Published By: Red Hat     Published Date: Sep 25, 2014
Today’s mega IT trends – cloud computing, big data, mobile and social media –have dramatically altered how enterprises work, requiring datacenters to find new, more flexible and cost effective ways to meet computing demands. For most datacenters, the path toward tomorrow's compute paradigm mandates an investment in standardization and consolidation as well as a more robust adoption of enterprise virtualization software, along with cloud system software to extend that virtualized infrastructure into a true private cloud environment. Linux has emerged as one of the key elements to a modernization program for a datacenter.
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datacenter, modernization, enterprise virtualization, infrastructure, private cloud enviornment, it management, data management, data center
    
Red Hat
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