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Published By: Castlight Health     Published Date: Apr 21, 2016
According to American Society of Addiction Medicine (ASAM), opioid abuse costs employers approximately $10 billion from absenteeism and presenteeism alone. Despite the breadth and seriousness of this crisis, America’s employers lack a true understanding of how it impacts individuals in the workforce and their families. Castlight developed this first-of-its-kind study on opioid abuse by examining de-identified and anonymous health data reporting from Americans insured by large employers who use our product.
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castlight health, workforce, asam, addiction medicine, opioid
    
Castlight Health
Published By: Fiserv     Published Date: Sep 14, 2017
Global anti-money laundering (AML) standards have long required that understanding beneficial ownership be a part of a financial institution’s AML program. Beneficial ownership outlines the identity of individuals with a controlling interest in a privately held company, enabling a financial institution to understand the ultimate beneficiary of a financial transaction. Identifying beneficial ownership can be a complex process, but it’s one that institutions must conquer if they are to remain in compliance with industry rules and legislation.
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anti-money laundering, aml, aml software, anti-money laundering software, beneficial ownership, risk management, aml requirements, complex ownership structures
    
Fiserv
Published By: New Voice Media     Published Date: Apr 03, 2017
Delivering personalised service for every customer is ultimate goal for most contact centres. Understanding who your customers are, tailoring the service you deliver to them and treating them as the individuals they are will improve customer satisfaction. Download our solution guide to find out: • How to deliver exceptional personalised service to every customer • How your telephony and Salesforce can work together to streamline service operations • How it all works in 5 customer service examples.
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New Voice Media
Published By: IBM     Published Date: Oct 15, 2013
Understanding customer behavior can be as inscrutable as a foreign language unless you use analytics to decipher it.
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ibm enterprise marketing management, emm, predictive analytics, visual exploration, likes and dislikes, collecting customer data, monitor customer behavior, understanding individuals
    
IBM
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