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Published By: CA Technologies     Published Date: Aug 21, 2017
By necessity, every company is now a software company. By 2017, two-thirds of customer service transactions will no longer require the support of a human intermediary. That means that if you havenít already done so, you must adapt your business model to meet the needs of online customers. Failure to do so will put you at a severe competitive disadvantage. And chief among those demands is that you provide an exceptional user experience. App speed, reliability and ease of use are the new currency in this fast-changing landscape. In fact, app characteristics such as convenience and the ability to save users time can enhance brand loyalty by 60 percent or more.
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CA Technologies
Published By: Applause Israel     Published Date: Jun 19, 2018
obile Payments have emerged as a catalyst for transactions across all markets. In underdeveloped markets, mobile payment technology is enabling businesses to sell products and services to consumers that had previously been out of reach. In developed markets, it has made the process of purchasing products and services even simpler. PayPal, one of the most popular digital payment solutions on the market, facilitated $66 billion in payment volume throughout 2015, and now has 188 million active registered user accounts across the US. Furthermore, Statista projects that mobile payments will account for more than $210 billion in transactions by 2019. Mobile payment technology is a step forward in the process of connecting businesses to the people they are serving. However, some merchants will find themselves miles behind their competitors by the time the transition to mobile payments is complete. The reason? A failure to implement the correct mobile payment strategy. An ever-increasing numbe
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Applause Israel
Published By: Progress Software BTA Telecommunications     Published Date: Apr 09, 2009
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.
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progress software, telecommunications, telcos, telecom, business transaction, vanson, transaction failure
    
Progress Software BTA Telecommunications
Published By: Progress Software BTA Telecommunications     Published Date: Feb 25, 2009
Based on the Forrester Total Economic Impact (TEI) methodology, frameworks and interviews, Forrester Consulting, in this commissioned study for Progress, measured the total economic impact and potential ROI that using Progress Actional delivered in monitoring and managing the CRM system of a leading media and entertainment services provider.
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progress software, telecommunications, tei, crm, telcos, telecom, business transaction, vanson, transaction failure
    
Progress Software BTA Telecommunications
Published By: Quocirca     Published Date: Sep 18, 2008
Whether we like it or not we are all IT users now. Through the ubiquity of networks of devices that we rely on for information, security and day-to-day transactions even those who eschew technology now rely on it, even if they do not acknowledge it. The failure of these networks can lead to widespread disruption, unhappy customers, unproductive employees and lost business. Ensuring their availability, security and efficiency is a job for experts who need powerful tools to carry out the task.
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quocirca, service management, high availability, security
    
Quocirca
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