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Published By: BMC Software     Published Date: Jul 01, 2011
Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.
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service management, bmc software, itil, saas, help desk software, delivery model, cloud based help desk, simple, affordable, bmc, drive profit, reduce risk, paul avenant
    
BMC Software
Published By: Epicor     Published Date: Aug 03, 2012
Distribution executives can no longer afford to view their IT department as merely a cost center. In today's competitive landscape, information technology represents a strategic, cost-saving, revenue-generating differentiator.
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saas, software as a service, service-oriented architecture, soa, web 2.0, virtualization, report cards, balanced scorecards, native language, accurate information, up-to-date information, consistent information, around the world, epicor, it management, data management, business technology, data center
    
Epicor
Published By: BMC Control M     Published Date: Jul 22, 2009
Companies running legacy job scheduling products suffer from higher costs, inefficient use of resources, and greater IT complexity, according to independent analyst firm Enterprise Management Associates. Read their findings, and see why consolidating on a single, comprehensive workload automation solution is an easy win for IT and the business.
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smart, modular, cost-effective, ema, enterprise management associates, it complexity, workload automation, bmc, product suite, wla, end-to-end workflow, enterprise visibility, management, service-driven management, dynamic workflow resourcing, simple, measurable, achievable, realistic, timely
    
BMC Control M
Published By: PC Mall     Published Date: Jun 22, 2011
This Cisco white paper addresses the power of the cloud, Cisco's vision for the cloud and provides valuable customer use cases.
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cloud services, software as a service, private clouds, public clouds, hybrid clouds, cisco, pc mall, infrastructure
    
PC Mall
Published By: PC Mall     Published Date: Mar 03, 2012
Many service providers are turning to Canon for their own internal needs with increasing frequency. Such is the case with ScerIS, a technology leader in providing business process optimization through software development and consulting and services.
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canon, optimization, scanning, scan, productivity, sceris, optimization, consulting, outsourcing, business process, wireless
    
PC Mall
Published By: Mimecast     Published Date: Nov 10, 2010
The right archiving solution can simplify and strengthen your overall email management systems and processes.
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mimecast, software as a service, saas email archiving, email management system
    
Mimecast
Published By: Mimecast     Published Date: Nov 10, 2010
Practical cost saving benefits of cloud-based email management.
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mimecast, software as a service, saas, email spend datasheet, cloud-based email management, archiving
    
Mimecast
Published By: Mimecast     Published Date: Nov 10, 2010
A successful Data Leak Prevention system will address the issue of email by policy, in a way that integrates with the systems your business has in place to address governance, risk and compliance rather than through a series of standalone tools.
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mimecast, software as a service, saas, data loss prevention, risk and compliance, email, security
    
Mimecast
Published By: Mimecast     Published Date: Nov 10, 2010
Continuity and archiving services may prove more cost effective for email than high availability clustering, especially when considered in the light of continued governance, risk mitigation and compliance.
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mimecast, software as a service, saas, email, business continuity, risk mitigation, compliance, clustering, archiving services
    
Mimecast
Published By: Mimecast     Published Date: Nov 10, 2010
Cloud-based email services can offer full protection with the promise of availability and reliability too.
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mimecast, software as a service, saas, security, threat mitigation, cloud-based email service
    
Mimecast
Published By: Verio     Published Date: Jul 06, 2011
This whitepaper will examine today's SaaS opportunities and challenges, and will show how a hosting company, such as Verio, can help ISVs capitalize on the rapidly evolving market opportunities.
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verio, saas, software as service, managed services, website hosting, web site hosting, website hosting services, website hosting plans, domain name registration, register domain name, domain register, hosted exchange, hosted exchange server, microsoft hosted exchange, hosted microsoft exchange
    
Verio
Published By: Citrix Systems     Published Date: Nov 23, 2015
In the competitive business world IT organizations need to respond rapidly to the ever-changing needs of their users for resources to support their business applications.
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citrix, networks, application delivery, sdn, networking, storage, data management, business technology, data center
    
Citrix Systems
Published By: Jonas Construction Software     Published Date: Oct 25, 2011
Founded in 1990, Jonas Construction Software is a leading provider of fully integrated software solutions to the North American construction and service contractor markets. Jonas Software focuses on integration, flexibility, people and innovation. Read the whitepaper to learn more about the fascinating software company.
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Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Oct 25, 2011
Jonas Construction Software has been present in construction and service management since 1990 and is the choice of more than 1,000 contractors in various construction trades. Since 2007, Jonas has won six prestigious award for its paperless service management applications. In 2010 the company won a "Top Product" award for their service management program. The software manages the business activities of firms in a variety of construction trades but handles the mechanical/HVAC, electrical and plumbing trades especially well. The software also contains extensive functionality to handle the general contracting trade.
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jonas softrware, construction, technology, software
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
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jonas software, hvac, operations, service management, residentital, commercial, automation, construction technology, construction equipment
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read on to find out how Stacey Electric chose Jonas Construction Software to implement new construction accounting software.
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customer care, programming, accounting, software, jonas software, hvac, operations, service management, residentital, commercial, automation, construction technology, construction equipment
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
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operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management, residentital, commercial, automation, construction technology, construction equipment
    
Jonas Construction Software
    
BMC
    
BMC
Published By: LogMeIn     Published Date: Jul 18, 2014
An Aberdeen Group report on the rising financial impact of customer service.
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liven chat, bold chat, customer service, customer support, crm software, crm solutions, financial impact of customer service
    
LogMeIn
Published By: IBM     Published Date: Mar 22, 2013
This paper shows how the IBM Maximo software solution is the leading asset and service management software in the marketplace, through its highly flexible business components and technology architecture
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ibm, ibm maximo, maximo, service management, it management, agile it, client devices, soa, tivoli software, business technology
    
IBM
Published By: BMC Software     Published Date: May 19, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well-articulated interfaces defining the data that is traveling back and forth. With the right integration strategy SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
Published By: QlikTech     Published Date: Aug 27, 2013
The Tectonic Plates are shifting in the BI software market - The promise of business intelligence software is to enable decision makers at all level in an organization to leverage data for business advantage - to explore data, draw insights and meaningful conclusions, and make better decisions. This research paper shows how the QlikView Business Discovery Platform delivers true self-service BI that empowers business users by driving innovative decision-making.
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business discovery, powerful, business intelligence, qliktech, idc, small vendors, enabling decision makers, better decisions, knowledge management, enterprise applications, business technology
    
QlikTech
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