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Published By: IBM     Published Date: Oct 09, 2009
Many companies are being challenged to increase flexibility and reuse their existing IT assets with SOA. This white paper explains how an IBM SOA approach, featuring WebSphere Enterprise Service Bus software, can help you add new services faster and change services more easily.
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websphere esb, ibm, it flexibility, soa interoperability, mediation modules, service oriented architecture
    
IBM
Published By: IBM     Published Date: Oct 28, 2009
The five-minute Maintenance & Technology Service Self-Assessment from IBM can help you start addressing the shortfalls in your hardware, software and managed support areas. You'll learn how to create plans for potential issues, plus identify next steps to improve your support.
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infrastructure, ibm, vendor management, vendor assessment, maintenance, technical support
    
IBM
Published By: IBM     Published Date: Nov 17, 2009
The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.
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ium evaluation, ibm, information on demand, uim, iod, information management, scential, filenet, cognos, soa, cross-ibm initiative, websphere, lotus, tivoli, ibm global services, ovum 2008, information agenda, vanguard, master data management, enterprise content integration
    
IBM
Published By: 6th Sense Analytics     Published Date: Sep 18, 2007
Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.
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offshore, offshoring, outsource, outsourcing, cost, costs, cost savings, spend management, spending, cost efficient, 6th sense
    
6th Sense Analytics
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management, hp service management, enterprise applications
    
HP Service Management
Published By: Microsoft Office SharePoint Server     Published Date: Nov 07, 2008
Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and most effective customer service. Bank of Choice adopted a complete document management system based on software from Knowledge Lake, a Microsoft Gold Certified Partner. The result cuts loan processing time from days to hours, boosts customer service while cutting costs, and increases competitiveness.
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microsoft office, sharepoint, sql, knowledgelake, platforms
    
Microsoft Office SharePoint Server
Published By: Catapult     Published Date: Apr 23, 2009
Software-as-a-Service is changing the way companies purchase technology solutions. Rather than securing large capital budgets and tying up IT labor for months, business executives can now address mission critical initiatives with subscription-based software solutions that scale with their business and can be implemented in little to no time.
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saas, software-as-a-setvice, on-demand, catapult, on-premise application, management solution, vpn, version lock‐in, pay‐per‐seat, flat‐rate fee per transaction, salesforce.com, security, remote access, product information management, sales, sales strategies, data management
    
Catapult
Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
In today's economy, companies are trying to assess if they can afford to become PCI compliant. What many of those same companies forget to consider whether they can afford not to be compliant. Since 2007, merchants who were found to be non-compliant with PCI DSS faced fines of $5,000 to $25,000 per month from Visa. It may seem expensive for merchants to install and maintain new security measures to become PCI compliant and validated, but these costs are only a fraction of what it would cost a company to be found in non-compliance or suffer a data breach. Learn more about PCI DSS compliance and how NeoSpire Managed Hosting can help.
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pci compliance, neospire, pci dss faced fines, datalossdb.org, heartland payments, tjx companies, breach cardholder data, hardware, and software, achieving pci standards compliance, protect against security breaches
    
NeoSpire Managed Hosting
Published By: Savvis     Published Date: Jul 07, 2010
This paper describes the Symphony VPDC enterprise-grade infrastructure service that provides true high availability enterprise IT environments, supporting development to production, with automated provisioning of servers, network, storage, software and security.
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savvis, virtual private data center, cloud computing, virtualization, vpdc, hosting management service
    
Savvis
Published By: PC Mall     Published Date: Mar 27, 2012
This white paper describes 10 ways that IBM Tivoli Storage Manager solutions can help organizations save money while addressing their data storage challenges, including those associated with exponential data growth.
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ibm tivoli, ibm tivoli software, service management, integrated service management software, asset management, storage management, it service management, storage
    
PC Mall
Published By: IBM Software     Published Date: Sep 13, 2011
Discover how a company might identify its best or most valuable customers.
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ibm, customer service, analytics software, database, spss, rfm, monetary value analysis
    
IBM Software
Published By: IBM Corporation     Published Date: Jun 28, 2011
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
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service desk management, problem management, incident and access management, incident management process, incident management software, ptak noel & associates, it operations, service desk management
    
IBM Corporation
Published By: StrikeIron     Published Date: Aug 01, 2013
For internal and external applications, Web APIs provide flexibility and unlock the value of your data and software. However, ongoing API development, deployment and delivery require extensive domain knowledge in operating an enterprise-class infrastructure. Without this expertise, scalability, reliability, and security are compromised.
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cloud computing, colocation and web hosting, web service security, soap web development, web services, web service security, xml, mobile computing, mobile data system, wireless application software, content integration, application integration, content delivery, edi, networking
    
StrikeIron
Published By: TeamQuest     Published Date: Apr 09, 2014
The goal of capacity planning is to provide satisfactory service levels to users in a cost-effective manner. This paper describes the fundamental steps for performing capacity planning. Real life examples are provided using TeamQuest® Performance Software.
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teamquest, virtualization, it professionals, optimize software, distributed environment, data center, performance, data management
    
TeamQuest
Published By: LogMeIn     Published Date: Jul 13, 2012
This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and center of everything that the Service Desk does.
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helpdesk, customer support, customer service, it support, it organizations, itsm software, service desk industry, remote suppor, human support, business technology
    
LogMeIn
Published By: IBM     Published Date: Jul 05, 2012
Organizations adopting the IBM SPSS Collaboration and Deployment Services 4.2 can be affected by many variables. Read the white paper which explores the best practices and characteristics of running the software on a POWER7 platform, and learn how this can influence performance optimization and scalability.
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ibm, technology, sap, sofrware, technology, migration factory, storage, best practices, spss, business technology
    
IBM
Published By: IBM     Published Date: Jul 19, 2012
You do so much more than just build, deliver, and manage. You innovate. And since software is the invisible thread that speeds innovation and helps us design and build the smarter products and services we need to build a smarter planet, then you deserve a revamped, upgraded, 2.0 conference. One that sparks and celebrates innovation. Get ready for. IBM Innovate 2010. The premier software systems and services event. Rational Subscription & Support with Harish Grama
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ibm, technology, support, subscription, harish grama, business technology, research
    
IBM
Published By: IBM     Published Date: Nov 07, 2012
IBM Integrated Service Management supports deployment, operations and optimizations for SAP. Read on to learn how IBM can help deploy SAP applications faster, with greater ease and consistency and also enhance operations that fully utilize SAP.
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ibm, sap, integrated service management, deployment, consistency, management software, sap functionality, enterprise applications, data management, business technology, data center
    
IBM
Published By: Verio     Published Date: Jun 20, 2012
Few innovations have captured the attention of the technology industry or the imagination of the broader business community faster than Cloud Computing.
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cloud computing, cloud-based services, saas, paas, iaas, software-as-a-service, platform-as-a-service, infrastructure-as-a-service, business technology
    
Verio
Published By: CDW     Published Date: Apr 04, 2016
As organizations evolve from virtualized infrastructures to private clouds, IT management must measure success by the efficiencies of the infrastructure in providing end users with flexible and cost-effective services and service levels. NetApp OnCommand Insight storage resource management software provides service analytics that help enterprises manage the complexity of this transition. OnCommand Insight provides a holistic view into complex multivendor and multiprotocol storage services and powerful analytics to help organizations fully leverage the promise of cloud computing.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, analytics, data management
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
IT infrastructure is no longer just supporting the business; it is the business enabler. Infrastructure must support constant business demands for new applications and services with limited budgets and resources. Yet there is limited time to constantly evaluate and integrate hardware, software and networking solutions to meet continuously evolving requirements. Create an automated, dynamic infrastructure that adapts to your business demands with the VCE VxRail Appliance.
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infrastructure management, business management, best practices, application performance, data management, data center
    
CDW
Published By: VMTurbo     Published Date: Feb 11, 2014
These new software-defined capabilities, enabling enterprises and service providers bridge the gap between software-defined flexibility and the true business potential of the Software-Defined Datacenter.
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vmturbo, software-defined datacenter, sddc, virtualization, virtualizing business, business-critical, business applications, enabling enterprises, service providers, big data, process automation, decision automation, data management, data center
    
VMTurbo
Published By: VMTurbo     Published Date: Mar 25, 2015
In this paper, we outline the need for Software-Driven Control the intelligence or control plane that can take advantage of these new software-defined capabilities, enabling enterprises and service providers to bridge the gap between software-defined flexibility and the true business potential of the Software-Defined Datacenter.
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vmturbo, cloud control plane, software-driven control, software-defined capabilities, software-defined datacenter, it management, knowledge management, enterprise applications
    
VMTurbo
Published By: Ipswitch     Published Date: May 02, 2014
With fewer resources and an increasing volume and size of file transfers each year, moving files in the extended enterprise has never seemed more complex. In this whitepaper, youll learn how to tackle the challenge of higher costs, increasing volume and size of file transfers, and fewer resources with one mature, managed file transfer process.
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ftp client, ftp server, sftp client, ftp software, large file transfer, secure email service, ftp program, sftp server, secure file transfer, ftp download, file transfer software, managed file transfer, enterprise application integration, ftp server software, workflow automation, b2b integration, enterprise file transfer, data transfer software, download ftp server, cloud file transfer
    
Ipswitch
Published By: HP     Published Date: Oct 01, 2014
Enterprises look to private clouds for more than just virtual infrastructure provisioning. Private cloud vendors have started to bundle additional capabilities into their solutions, including pervasive VM management capabilities, design tools for complex application templates, and service catalogs. Over the next 12 months, more than half of enterprises will prioritize building internal private clouds. Today, the most common approach is through the purchase of commercial software to layer atop existing infrastructure resources. Regardless of the approach you choose, theres no shortage of tools to support your efforts.
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wave, private, cloud, solutions, application, templates, catalogs, services, capabilities, complex, infrastructure, virtual, private, management, pervasive, tools, it management
    
HP
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