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Published By: Dell EMC     Published Date: Nov 08, 2016
Time-to-market, consolidation, and complexity struggles are a thing of the past. Join yourpeers in database storage nirvana with the Dell EMC All-Flash portfolio, powered by Intel® Xeon® processors.
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database, consolidation, capacity, storage, complexity
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 08, 2016
Are you considering a new VDI solution? Check out the key questions you'll want to consider in order to find the VDI platform that solves your biggest challenges.
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storage, vdi, virtual desktop, flash, processors
    
Dell EMC
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Enterprises are at different points in their digital transformation, and IDC recommends working with partners that have strong capabilities in helping assess where enterprises reside in the transformational process. These partners also may have the ability to move the business along that transformational journey
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
The Cloud, once a radical idea in IT, is now mainstream. Whether it’s email, backup or file sharing, most consumers probably use a cloud service or two. Similarly, most IT professionals are familiar with cloud service providers such as Amazon, Google and Microsoft Azure, and many companies have moved at least some of their information technology processes into the cloud. In fact, the cloud has become so popular it’s easy to assume that running IT applications on-premises is not cost competitive with a cloud based service. In this report Evaluator Group will test the validity of that assumption with a TCO (Total Cost of Ownership) model analyzing a hyperconverged appliance solution from HPE and a comparable cloud service from Amazon Web Services (AWS).
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infrastructure, cost competitive, cloud, hyper converged, amazon web services, total cost of ownership, tco
    
Hewlett Packard Enterprise
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: Freshdesk     Published Date: Aug 15, 2016
While email is perfect for one-to-one communication, it doesn't work half as well for managing many-to-many conversations like a helpdesk would. When businesses use email to support customers, they leave room for conversations to get lost, ignored or forgotten. Not to mention, the lack of accountability and metrics to gauge the process and figure out what's working and what's not working. In this whitepaper, we discuss, for those businesses, the advantages a helpdesk has over email and lay out just how easy it can be to win customer love.
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Freshdesk
Published By: Frontier Communications     Published Date: Feb 27, 2017
It seems that with each passing year the speed at which new and emerging technologies are transforming business increases in almost direct proportion to impact. We now all live in an era of digital business transformation that is being enabled by rapid advances in telecommunications services. These changes do not just impact the way employees work; they profoundly change the way customers interact with businesses of all sizes.
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Frontier Communications
Published By: Cisco     Published Date: Jul 30, 2015
Read this white paper to learn of the comparison analysis between cisco catalyst 4500E and the Brocade FastIron SX 1600
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cisco, brocade fastiron, catalyst 4500e, network, networking, wireless
    
Cisco
Published By: Cisco     Published Date: Sep 15, 2015
Technology transitions—such as cloud, mobility, big data, and the Internet of Things—bring together people, processes, data, and things to make resources and connections more valuable to your business. They also challenge the role of IT in the enterprise. For your IT department to stay relevant to your lines of business, it must deliver value faster and invest in innovation. Cisco Unified Computing System™ (Cisco UCS®) integrated infrastructure makes it possible to deliver Fast IT—a new IT model that transforms your data center infrastructure into an environment that is fast, agile, smart, and secure. You can break down the IT barriers that are holding your business back and create solutions that capture the value of new connections and information.
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ucs, unified computing system, infrastructure, enterprise, it barriers, it management, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
IoT describes a system where items in the physical world, and sensors within or attached to these items, are connected to the Internet via wireless and wired Internet connections. These sensors can use various types of local area connections such as RFID, NFC, Wi-Fi, Bluetooth, and Zigbee. Sensors can also have wide area connectivity such as GSM, GPRS, 3G, and LTE.
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iot, internet of things, data management, business efficiency, manufacturing process, customer satisfaction, business intelligence, automation
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Video collaboration opens up opportunities for greater interaction and innovation, regardless of industry. Everyone benefits. For example, in healthcare, video is dramatically changing the way institutions interact with customers and professionals. In recent years, a number of hospitals across the United States have been subscribing to video and voice call centers that enable them to share language interpretation services, psychiatric care services and other developing capabilities. In the process, video collaboration is affecting business outcomes, changing business processes and helping healthcare facilities achieve scale, cost and efficiency not seen before.
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industry innovation, business practices, best practices, video collaboration
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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ebooks, cisco, productivity, digigal, collaboration tools, business technology
    
Cisco
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Cherwell Service Management™ software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Commvault     Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle today’s 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve today’s enterprise.
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commvault, data protection, storage, backup, recovery, holistic data protection, singe pane of glass, common code base
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution
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commvault, intellisnap, netapp, backup, recovery, data growth, server virtualization, data protection
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Email is the backbone of today’s corporate business processes. It lives as the primary communication vehicle internally between employees and externally with customers, vendors, partners and investors. It is arguably today’s most pervasive and critical business application within which is stored the most valuable business content. To protect this vital information while working to eliminate risk, lower management costs and improve business insight, companies require a comprehensive email archiving solution. This solution should not only work to effectively retain email information in a searchable repository, the best email archiving solutions also provide a smarter approach to collecting, retaining and accessing data so that it can deliver true business value.
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commvault, email archiving, data protection, email archiving solution, mailbox archiving, reduce bloat, o365, it management
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Today, nearly every datacenter has become heavily virtualized. In fact, according to Gartner as many as 75% of X86 server workloads are already virtualized in the enterprise datacenter. Yet even with the growth rate of virtual machines outpacing the rate of physical servers, industry wide, most virtual environments continue to be protected by backup systems designed for physical servers, not the virtual infrastructure they are used on. Even still, data protection products that are virtualization-focused may deliver additional support for virtual processes, but there are pitfalls in selecting the right approach. This paper will discuss five common costs that can remain hidden until after a virtualization backup system has been fully deployed.
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storage, backup, recovery, best practices, networking, it management, enterprise applications, data management
    
Commvault
Published By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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Red Hat
Published By: Red Hat     Published Date: Aug 22, 2018
Digital transformation projects present many technological and organizational challenges. A key challenge is developing modern, cloud-native applications that connect customers directly using automated business processes and decisions. Creating these applications requires a radical change in how software is built—moving away from traditional, IT-led software development to a process that lets both developers and business experts contribute directly to application logic.
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Red Hat
Published By: Red Hat     Published Date: Aug 22, 2018
Unlike surveys that just look at what respondents say at a specific point in time, the BPTrends survey has been asking questions of process practitioners for over a decade. Thus, we are in a good position to generalize about ongoing trends in process work. Broadly speaking, the interest in business process change has evolved slowly. For some organizations the progress has been dramatic, but for most, their process initiatives are best described by the phrase “two steps forward; one step back.” An amazing number of organizations have focused on process work for several years, made significant progress, then, seemingly forgotten all about their process work, regressed, and then, a few years later, started up again.
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Red Hat
Published By: Cisco     Published Date: Dec 04, 2015
Comparative Analysis: Cisco Catalyst 4500E & Brocade FastIron SX 1600
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cisco, catalyst 4500e, brocade fastiron sx 1600, miercom, networking, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Join us as senior executives from Cisco, Rockwell Automation, Steelcase, and Harley Davidson explore:
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
The Internet of Things may be a hot topic in the industry but it’s not a new concept. In the early 2000’s, Kevin Ashton was laying the groundwork for what would become the Internet of Things (IoT) at MIT’s AutoID lab. Ashton was one of the pioneers who conceived this notion as he searched for ways that Proctor & Gamble could improve its business by linking RFID information to the Internet. The concept was simple but powerful. If all objects in daily life were equipped with identifiers and wireless connectivity, these objects could be communicate with each other and be managed by computers.
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Cisco
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