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Published By: SumTotal Systems     Published Date: Jan 19, 2017
An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.
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sumtotal systems, customer experience, customer life cycle, external learning, business technology
    
SumTotal Systems
Published By: HP and Intel® Xeon® processors     Published Date: Feb 07, 2012
This white paper reveals the key steps you need to take in order to build an effective cloud computing infrastructure. Start building your cloud step-by-step today.
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cloud, utility storage, foundation, cloud, enviornment, 3par, virtual, virtualization, networking, storage, data center
    
HP and Intel® Xeon® processors
Published By: AWS     Published Date: Aug 06, 2018
Learn more about SAP and Amazon Web Services at - http://amzn.to/2hmxZl4. Migrating your critical SAP workloads to AWS can help you enhance agility, reduce costs, and stimulate innovation, while also presenting an opportunity to upgrade to SAP HANA. However, many are still unsure about where to start, what their strategy and roadmap should look like, and whether to upgrade to SAP HANA before or after migration. Capgemini and AWS understand these considerations and provide mature solutions to help you plan and execute your migration. Additionally, the SAP Rapid Migration Test program (also known as AWS FAST) provides processes, procedures, and tools to help you eliminate any uncertainties of this transition, with results in as quick as 48 hours. Join our upcoming webinar to learn how Capgemini and AWS FAST help businesses thoroughly plan and accelerate migrations to SAP HANA.
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AWS
Published By: Planview - Innotas     Published Date: Jun 06, 2017
In this whitepaper, we will explore the Agile portfolio continuum and provide recommendations on how to bridge the gap between the ideal Agile organization and your current state to help build a winning enterprise.
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agile, agile portfolio management, delivery, customer service
    
Planview - Innotas
Published By: Intel Corp.     Published Date: Apr 26, 2012
Intel IT has defined an architecture and implementation roadmap for a private enterprise cloud designed. This white paper discusses best practices to follow to ensure your private cloud improves agility and IT efficiency throughout your organization.
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cloud, storage, metrics, cloud storage, intel, value, enterprise, private cloud
    
Intel Corp.
Published By: IBM     Published Date: Apr 07, 2015
Using data to reinvent one’s business has reached the mainstream. Data and analytics allow us to change the world around us: it gives us insights into what is happening, allowing us to optimize our strategy, create new business opportunities, and make more accurate predictions.
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ibm, data management, analytics, insights, optimization strategy, predictions
    
IBM
Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology, enterprise applications, business technology
    
Genesys
Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
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cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer, customer experience roadmap, barriers to information, barriers to connectivity, converging networks, ip communication tools
    
Cisco
Published By: VMTurbo     Published Date: Mar 25, 2015
An Intelligent Roadmap for Capacity Planning Many organizations apply overly simplistic principles to determine requirements for compute capacity in their virtualized data centers. These principles are based on a resource allocation model which takes the total amount of memory and CPU allocated to all virtual machines in a compute cluster, and assumes a defined level of over provisioning (e.g. 2:1, 4:1, 8:1, 12:1) in order to calculate the requirement for physical resources. Often managed in spreadsheets or simple databases, and augmented by simple alert-based monitoring tools, the resource allocation model does not account for actual resource consumption driven by each application workload running in the operational environment, and inherently corrodes the level of efficiency that can be driven from the underlying infrastructure.
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capacity planning, vmturbo, resource allocation model, cpu, cloud era, it management, knowledge management, enterprise applications
    
VMTurbo
Published By: Cisco     Published Date: Jul 11, 2016
Cisco estimates that the Internet of Everything (IoE) — the networked connection of people, process, data, and things — will generate $19 trillion in Value at Stake for the private and public sectors combined between 2013 and 2022. More than 42 percent of this value — $8 trillion — will come from one of IoE’s chief enablers, the Internet of Things (IoT). Defined by Cisco as “the intelligent connectivity of physical devices, driving massive gains in efficiency, business growth, and quality of life,” IoT often represents the quickest path to IoE value for private and public sector organizations. This paper combines original and secondary research, as well as economic analysis, to provide a roadmap for maximizing value from IoT investments. It also explains why, in the worlds of IoT and IoE, the combination of edge computing/analytics and data center/cloud is essential to driving actionable insights that produce improved business outcomes.
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Cisco
Published By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
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adobe, communications, business automation, business communications, operations, human resources, office compliance, business technology
    
Adobe
Published By: Optify     Published Date: Aug 03, 2012
You know that generating more leads from SEO makes sense for your business, but don't you need to be an SEO guru? Not at all. With the right roadmap, resources and tools professional B2B marketers can master SEO and drive a sustainable flow of high-value inbound leads. This guide will show you how.
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b2b marketing, seo, search engine optimization, internet marketing, inbound marketing, lead generation, search marketing, email marketing, emerging marketing, social media
    
Optify
Published By: Optify     Published Date: Aug 13, 2012
You know that generating more leads from SEO makes sense for your business, but don't you need to be an SEO guru? With the right roadmap, professional B2B marketers can master SEO and drive a sustainable flow of high-value inbound leads.
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optify, inbound marketing, b2b marketing, seo, search engine marketing, keywords, link building
    
Optify
Published By: Masergy     Published Date: Jan 20, 2015
This presentation will illustrate how IT leaders are leveraging Unified Communications (UC) to deliver real-world business impact and present a roadmap for moving from application- and device-specific infrastructures to a more flexible Unified Communications (UC) solution.
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masergy, unified communications, ucaas, business communications
    
Masergy
Published By: IBM Watson Health     Published Date: Nov 30, 2015
This case study examines in more detail BSVMG’s approach to transitioning to value-based care—and outlines Phytel’s recommended roadmap to successful population health management.
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ibm, watson health, phytel, bon secours, value-based care, healthcare, software development, it management, information technology
    
IBM Watson Health
Published By: CA Technologies     Published Date: Aug 19, 2014
To help organizations plan their DCIM roadmap, this paper explores five essential DCIM use cases and outcomes. From better asset utilization and faster provisioning to maintaining availability, greater efficiency and smarter capacity planning, we look at how DCIM can close the operational and optimization gap for both IT and facilities.
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ca technologies, it operations, dcim, data center management, data center capacity, performance management
    
CA Technologies
Published By: Sitecore     Published Date: Feb 24, 2017
Gartner’s Critical Capabilities report helps you understand the evolving role of WCM, five use cases to consider, and how 19 WCM vendors score on each of the use case criteria.
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gartner critical capabilities, wcm, web content management, digital business strategy, digital roadmap
    
Sitecore
Published By: SAS     Published Date: Sep 30, 2014
When Information Revolution1 was published in 2006, no Chinese based companies were among the top 10 largest companies by market capitalization. Apple didn’t sell phones. Facebook was something college kids used to connect with their friends. Back then, we talked a lot about the amount of data coming in and faster processing speed. What we believed then remains true today: Data, and the decision-making process, can be moved throughout the organization to equip every decision maker (automated, line worker, analyst, executive) to make the best choices. By operationalizing analytics, organizations can identify and quantify both opportunity and risk. Information Revolution highlighted SAS’ Information Evolution Model, which helps organizations understand how they interact with their information and how to extract more value from it through analytics.
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sas, organizational insights, operationalizing analytics, sas’ information evolution model
    
SAS
Published By: CA Technologies     Published Date: Sep 25, 2017
Today’s adaptive enterprises have to leverage data to remain flexible and responsive, but they need the right data. But it isn’t easy: Many companies struggle to improve technical execution while maintaining the visibility executives need. That’s why we created CA PPM + CA Agile Central, a seamless integration of our agile-management and business-portfolio management solutions. Together, they provide unparalleled visibility into both funding and work across every level of your organization.
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funding, increment, planning, value, roadmap, agile central, ca technologies
    
CA Technologies
Published By: Acxiom Corporation     Published Date: Feb 24, 2011
A Chief Marketing Officer's Roadmap. In this paper Acxiom shows how Media Mix Optimization can help overcome the complex challenges of today's marketing. Herein we not only detail both the "Journey" of MMO and its rewards but also how to avoid several key hurdles along the way.
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acxiom, optimization, media mix, mmo, halo effects, cmo, chief marketing officer
    
Acxiom Corporation
Published By: Cisco and NVIDIA Corporation     Published Date: May 06, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap.
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Cisco and NVIDIA Corporation
Published By: Cisco and NVIDIA Corporation     Published Date: Jun 13, 2019
IT organizations are no longer just a business support function and cost center—they are expected to drive business as part of the core corporate strategy. Adding to this, IT landscapes continue to increase in complexity, complicating management and innovation. Digital transformation helps IT adapt to these changes. Building a hybrid or multi-cloud IT environment can help you transform successfully. An effective cloud environment can provide: • Improved infrastructure management and flexibility • More time for IT to focus on strategic projects rather than manage data centers. • Better IT cost management In fact, 49% of companies cite “modernized IT infrastructure and technologies with increased agility, flexibility, manageability, and security” as a digital initiative on their long-term roadmap. To learn more, download this eBook!
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Cisco and NVIDIA Corporation
Published By: Zebra Technologies     Published Date: Jun 15, 2017
Mobile devices help clinicians improve the quality of patient care and save lives by improving staff communication and collaboration, and by providing instant access to a wealth of mission-critical information — from real-time lab results to a change in a patient’s condition or verification of the “5 rights” of medication administration at the patient bedside. In addition, mobility also helps healthcare organizations comply with important governmental and regulatory safety standards, without tasking an already overburdened nursing staff with additional paperwork. This white paper provides guidance for planning and implementing a clinical mobility solution in today’s healthcare environment, including a five-step roadmap to help key stakeholders identify needs.
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clinical, mobility, strategy, best practices, device, save lives
    
Zebra Technologies
Published By: SAS     Published Date: Sep 25, 2008
This white paper provides a blueprint for action for senior marketers and decision makers across the enterprise. It provides straightforward advice on how to build a more durable and profitable customer base by building a more competitive business model, enabling customer-centric business strategies in a product-centric organization, turning expanding volumes of customer data into actionable insight for smarter decision making, and providing a roadmap for integrating technology to achieve competitive advantage.
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competitive advantage, customer data, data collection, business intelligence, customer intelligence, sas
    
SAS
Published By: IBM     Published Date: Nov 12, 2015
Hear from the University of Michigan Health System’s CMIO, Dr. Andrew Rosenberg, to learn how this institution is achieving their goal for internal/external operability in support of their enterprise analytics roadmap to support its clinical, research, education and administrative missions. Learn more about the specific challenge's that were solved, how they integrated systems of record with medical devices, and hear about their plans for future integration.
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ibm, big data, enterprise analytics, emr, research interfaces, it management, knowledge management, data management
    
IBM
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