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Published By: CyberSource     Published Date: Aug 31, 2018
Gain a bird's-eye view of how online fraud affects the airline industry Fraud continues to be a major source of revenue loss for the global airline industry. With airlines pushing for more direct bookings and the accelerating use of mobile as a booking platform, incidence of fraud is rising, albeit only slightly. Despite these factors, many airlines are not devoting the necessary resources and tracking the required metrics to measure and control fraud. CyberSource partnered with Phocuswright to benchmark global metrics and trends in fraud management and protection among airlines. The study also explores airline awareness of various fraud-related issues and examines their approaches to and implementation of fraud management tools and services. To learn more, download the study today
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CyberSource
Published By: PGi     Published Date: May 15, 2019
Whether it’s a webinar or webcast, an online event is one of the smartest ways to connect with your audience. But not all online events are created equal. As with anything in life, your results will only be as good as the tools you’re using. We’ve collected five of the most common problems people face when producing an event so you can be prepared to fix them (or better yet, avoid them in the first place!).
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PGi
Published By: Spredfast     Published Date: Aug 24, 2018
Learn how to better connect with your audiences on each social channel. Our 2018 Social Audience Guide breaks down everything you need to know to from demographics, device usage and even site behavior. Start engaging in a more meaningful way, today. Download your guide.
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social branding, social media branding, social media marketing courses, social media courses, social media management tools, social media monitoring, social media training, online marketing, social media manager, social media marketing companies, social media analytics, social media marketing, social media software, digital marketing, social media marketing tools, social media monitoring tools, social media agency
    
Spredfast
Published By: Spredfast     Published Date: Aug 24, 2018
Looking for a general primer or quick tactical reference on social marketing? We wrote the 2018 version of the Social Media Pocket Guide for you. In engaging, easy-to-read chapters, the Pocket Guide provides a broad overview of social media’s evolution — including current themes like pay to play, digital integrations, social care, and more. We also break down the latest tips and tactics for the four most common social objectives and explore specific use cases like product launches, events, and capitalizing on real-time trends. Do you learn by example? This guide is packed with fresh strategy inspiration from 15 different global brands and media properties. Keep The Social Media Pocket Guide on hand as your quick and definitive reference on all things social strategy.
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social branding, social media branding, social media marketing courses, social media courses, social media management tools, social media monitoring, social media training, online marketing, social media manager, social media marketing companies, social media analytics, social media marketing, social media software, digital marketing, social media marketing tools, social media monitoring tools, social media agency
    
Spredfast
Published By: Taleo     Published Date: Nov 11, 2010
Podcast interview with Gerry Crispin of CareerXroads and Peter Clayton of Total Picture Radio on how recruiters are using Web 2.0 technologies to recruit, brand, collect data, and strategize new avenues in today's talent landscape.
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talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment, employee performance, quality of hire, human resources management
    
Taleo
Published By: EDF Energy     Published Date: Jul 23, 2018
In your business, you're the hustler. You don't just accept what's in front of you. You challenge it. And you relish the opportunity to do so. So why should it be any different when you compare business energy quotes? The thing is, you don't need to hustle any more to get a great deal on energy. Suppliers automatically give you their best rates online, haggle- free. And EDF Energy give you the tools you need to pull them apart, inspect their offer, and make up your own mind about what's best for your business. Compile and compare the best deal for your business with your Quick Quote Kit.
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EDF Energy
Published By: LogMeIn     Published Date: May 15, 2012
The way in which consumers communicate is evolving; they are rapidly adopting communities, web self-service and social media for both personal and business interactions. Customer support organizations must adapt their strategies in order to provide effective online tools to engage with the customer on the customer's terms.
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logmein, marketing, customer service, customer satisfation, customer feedback
    
LogMeIn
Published By: SundaySky     Published Date: Mar 06, 2018
Financial institutions (FI) that adopt a digitalfirst initiative put digital at the forefront of their customer experience. They recognize the connected nature of consumers and have begun to digitize their customer journeys. In many cases, digital adoption is low because consumers are not aware that online tools and services are available, or they are not maximizing their potential use and benefit.
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SundaySky
Published By: Iterable     Published Date: Sep 07, 2018
Whether they want tickets for the next Lady Gaga concert, the World Series, the Indianapolis 500, or Hamilton, people are quickly discovering that SeatGeekis the place to find the best selection and great bargains. This relative newcomer to the online ticket business has quickly grown to offer the largest inventory of live event tickets on the web, in addition offering differentiating services like best-bargain ratings and notifications when a fan’s favorite team or entertainer will be performing nearby. Email and push have been the primary channels for interacting with customers. However, according to Ben Clark, Vice President of Customer Retention, the marketing team previously struggled to deliver consistent, relevant messaging across channels because their email and push tools ran on separate platforms. The old tools were also cumbersome to use and offered limited functionality. Worse yet, they didn’t support the team’s AI driven, omni-channel marketing strategy, which includes rea
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Iterable
Published By: LogMeIn     Published Date: Jul 17, 2012
The way in which consumers communicate is evolving; they are rapidly adopting communities, web self-service and social media for both personal and business interactions. Customer support organizations must adapt their strategies in order to provide effective online tools to engage with the customer on the customer's terms.
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logmein, white paper, technology, customer satisfaction, customer service, customer experience, business technology
    
LogMeIn
Published By: FireEye     Published Date: Mar 05, 2014
Never before have state and local governments been expected to do so much with so little. Even as budgets remain tight in a post-recession environment, tech-savvy citizens demand higher levels of service, they want to pay taxes by credit card, renew their driver's license online, and check traffic from their smartphone. These responsibilities make cyber security critical for state agencies, municipalities, and public utilities. Governments possess residents' most sensitive information - including inviolable personal data such as Social Security numbers and birth certificates. This white paper highlights: Why traditional tools fail to detect advanced attacks; Gaining a cohesive, correlated view of all major threat vectors; How to leverage signature-less, real-time security that thwarts zero-Day attacks.
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fireeye, persistent threats, advanced attacks, multi-vector, multi-stage nature, combatting advanced attacks, cohesive threat vectors, correlated threat vectors, real-time security, malicious code installs, block callbacks, threat intelligence, malware forensics, cyber warfare, security
    
FireEye
Published By: FireEye     Published Date: Mar 05, 2014
Today's cyber attacks have changed radically from just a few years ago. No longer are they the sole province of opportunistic crooks, online vandals and digitial ""hacktivists."" Today, advanced cyber attacks are the weapon of choice for organized criminal enterprises and nation-states. This white paper highlights: Why organizations need much more than fundamental security tools; Strategies for dealing with advanced targeted attacks.
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fireeye, persistent threats, advanced attacks, multi-vector, multi-stage nature, combatting advanced attacks, cohesive threat vectors, correlated threat vectors, real-time security, malicious code installs, block callbacks, threat intelligence, malware forensics, cyber warfare, security
    
FireEye
Published By: HotSchedules     Published Date: Jun 19, 2019
Employees already love HotSchedules. In this video we dive into HotSchedules online scheduling tool and learn why managers love it too.
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HotSchedules
Published By: Zebra Technologies     Published Date: May 03, 2018
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals. In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
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retail, mandate, shopper, vision, zebra, consumers
    
Zebra Technologies
Published By: Excellus BlueCross BlueShield     Published Date: Apr 03, 2018
Help your team get access to the care they need from the office, the road, or the comfort of their own homes, with telemedicine.
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high deductible health plan, excellus, bluecross, blue shield, medicine, doctor, benefits administration, benefits management, dental benefits, health insurance, health promotion/recreation/wellness, telemedicine, wellness, wellness benefits, online tools, digital tools, healthcare, benefits, health benefits, health insurance
    
Excellus BlueCross BlueShield
Published By: Excellus BlueCross BlueShield     Published Date: May 22, 2018
Share this handout to help your employees get the most value out of their health plans.
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high deductible health plan, online tools, digital tools, healthcare, benefits, health benefits, healthcare, health insurance, health cost estimator, health deductible tracking
    
Excellus BlueCross BlueShield
Published By: Looker EMEA     Published Date: Sep 27, 2017
Want to know how Business Intelligence products vary in categories such as scalability, reliability, technical support, value for price paid, integrity, and whether the vendor is recommended? Read this report to get: • A side-by-side comparison of 28 BI tools • Ratings across 33 metrics for each vendor • Real customer feedback on performance
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technology efficiency, cloud storage services, mobile devices, applications, online collaboration tools, client services, data encryption, remote access, workflow integration
    
Looker EMEA
Published By: Moxie     Published Date: Feb 08, 2018
Live online chat is proving to be a successful way to fulfill consumers’ desire to connect with companies. In the Guided Economy, customers expect chat to be consistently easy and effective at answering their questions and resolving their issues. It may seem hard to provide a consistent experience because each chat engagement poses a unique question on a unique subject from a unique customer. But by focusing on how best to engage with customers via chat, this channel can become one of your most powerful sales tools.
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digital, conversions, hyperlinks, customers, mobile, chat
    
Moxie
Published By: Uberall     Published Date: Oct 08, 2018
Your store locator is a critical component on your website; it’s the moment of truth when an online shopper becomes and offline customer. And while it may seem like a simple tool, there are several key factors that will transform the user experience from functional to best-in-class. See how you can optimize this key aspect of your customer journey.
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store, locator, experience, optimize, local marketing, customer journey
    
Uberall
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