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Published By: ConnectWise     Published Date: Aug 22, 2019
Expert quotes carefully balance content and design, and logo placement is consistent throughout all communications. The mission is to make the quote easy to read and comprehend. There are standards, and nothing goes out unless it meets those expectations. ConnectWise offers a quote and proposal automation solution that’s dedicated 8+ years (and counting) to making it simple to deliver quotes that win. We’re well-heeled and ready to serve as your proposal guru. Follow these steps to find your path to quoting success.
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ConnectWise
Published By: Jamf     Published Date: Aug 12, 2019
Since its origin, Mac has been an instrumental tool in helping K-12 schools provide the right resources to students and staff. As the must-have technology for teachers and computer labs, Mac and its wealth of available apps help ensure success in elementary schools all the way through high school graduation. Now, with more Mac computers making their way into school environments than ever before, the need to properly deploy, manage and secure Apple is at an all-time high. This white paper examines how purpose-built management solutions are essential to a successful Apple strategy.
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Jamf
Published By: Anaplan     Published Date: Sep 10, 2019
Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This Sales-focused brief contains: Key findings from Sales professionals Planning challenges faced by Sales professionals Ideas from Sales leaders about overcoming obstacles and planning more successfully
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Anaplan
Published By: Shape Security     Published Date: Sep 12, 2019
A Big 5 Canadian bank had been suffering from automated attacks on its web and mobile login applications for months. Bad actors were performing credential stuffing attacks on all possible channels. Not only were the attacks leading to account takeover fraud losses, but the sheer volume of attacks also put significant strain on the bank’s infrastructure. After months of playing cat-and-mouse with the attackers, the bank decided to seek out a sophisticated solution and approached Shape. In this case study, learn how Shape’s Enterprise Defense service and Threat Intelligence team were able to successfully defend against these attacks.
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Shape Security
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
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ttec
Published By: athenahealth     Published Date: Aug 19, 2019
The EHR should help your physicians, not hinder them. That’s why a little EHR coaching up front can go a long way toward alleviating their frustration and burnout. Read on for five things you can do to start your physicians off on the right foot with your EHR.
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athenahealth
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: ASG Software Solutions     Published Date: Feb 23, 2010
Virtualization continues to grow at 20 percent or more per year, but it is not expected to overtake existing physical architectures at least through 2010. This white paper examines the unique challenges of virtualization and offers tips for its successful management alongside IT's physical deployments.
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asg, cmdb, virtualization, bsm, itil, bsm, metacmdb, configuration management
    
ASG Software Solutions
Published By: Cornerstone OnDemand     Published Date: Sep 03, 2019
Millennials want to learn, develop, and grow in their careers. For HR leaders, to hold on to your young leaders it is essential to develop a strategic learning program. Read this brief to learn four things a learning program needs to be successful…especially with the millennial workforce.
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Cornerstone OnDemand
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: SAP     Published Date: Jul 23, 2018
New market forces are creating unprecedented pressure for companies to move faster, with greater agility, and change in response to new threats and opportunities. Companies that are embracing a new approach built on Intelligent Cloud ERP are gaining valuable advantages — such as boosting profits, growing faster, entering new markets, and disrupting their industries. Learn how Intelligent Cloud ERP empowers you to leverage the opportunities presented by changes to how we work, collaborate and achieve success in this practical, actionable overview.
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SAP
Published By: SAP     Published Date: Nov 17, 2016
Employee engagement levels have been dropping for several years, and today they hover near all-time lows. This decline must be halted and reversed – because at the end of the day, business success comes down to a human equation. Companies can’t grow and thrive without the passion, innovation, and productivity their people bring to the business. Here are five practical, forward-looking steps you can take now, together with guidance on how you can use SAP® SuccessFactors® solutions to increase employee engagement.
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sap, human resources, employee engagement, productivity
    
SAP
Published By: BigCommerce     Published Date: Oct 16, 2018
Businesses who have lived through the evolution of the digital age are well aware that we’ve experienced a generational shift in technology. The rise of software as a service (SaaS), cloud, mobile, big data, the Internet of Things (IoT), social media, and other technologies have disrupted industries and changed customers’ expectations. In our always-on, buy anything anywhere world, customers want their shopping experiences to be personalized, dynamic, and convenient. As a result, many businesses are trying to reinvent themselves. Success in a fast-paced economy depends on continually adapting and innovating. Companies have to move quickly to keep up; there’s no time for disjointed technologies and old systems that don’t serve the customer-obsessed mentality needed to thrive in the digital age.
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BigCommerce
Published By: HPE     Published Date: Dec 23, 2015
Small and midsized businesses (SMBs) face many challenges as they adapt to today’s new style of doing business. Shifting government regulations, threats to network security, requirements for 24x7 application availability and the demands for new methods to work with customers, suppliers and employees require ongoing investments in IT. These issues impact SMBs even harder because of budget constraints and limited IT resources. SMB’s who learn how to efficiently utilize IT assets and increase IT productivity will be successful.
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HPE
Published By: Cisco     Published Date: Jul 08, 2016
This primer offers some strategies to help IT communicate the full value of mobility to key HR stakeholders in the organization. It explains why partnering with IT is their smartest path to success.
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Cisco
Published By: SAS     Published Date: Jan 17, 2018
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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SAS
Published By: Epicor     Published Date: Aug 29, 2018
Focus on your best customers and minimize time wasted on unprofitable partnerships to maximize LBM business growth through the benefits of the trending practice of customer stratification. Epicor BisTrack Software, an LBM-specific business software, provides all the tools and information you need to implement customer stratification and reap the benefits of knowing your customer’s buying habits and successes. Download the e-book from Epicor and: • Understand the Benefits of Stratification • Explore The Four Customer Types • Apply Strategies to Maximize Results • Sustain Success With a Focus on Customers
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Epicor
Published By: SAP     Published Date: May 03, 2016
Find out how the SAP SuccessFactors Workforce Analytics solution can benefit your company, from lowering costs to reducing employee turnover rates.
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sap, workforce, analytics, cloud, successfactors, enterprise applications, data management, business technology
    
SAP
Published By: DocuSign     Published Date: Mar 23, 2016
Compilation of three customer success stories for: LinkedIn, Cision, and HotelTonight, plus DocuSign for Sales Department Brief.
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DocuSign
Published By: B Channels     Published Date: Apr 27, 2018
bChannels has years of expertise in defining, building and delivering partner ecosystems. We have invested in understanding and developing discrete IoT ecosystem capabilities. We see three steps to deliver IoT Channels success: 1. Partner Insights: Identify routes and partners for scalable loT, understanding market segments 2. Partner Journey: Find and engage partners in loT segments to nurture and grow 3. Partner Support: Build and deliver effective IoT partner ecosystem programs
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B Channels
Published By: KPMG     Published Date: Dec 05, 2018
Some HR leaders are confidently harnessing the disruptive technologies that will transform the HR function. How ready are you for the digital workplace? Read this report – which includes insights from HR leaders in some of the world’s most successful organisations – to understand: the anticipated impact of artificial intelligence and disruptive technologies the growing importance of the employee experience the potential of predictive analytics the changes required in workplace culture and capabilities for successful transformation.
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KPMG
Published By: Workday Spain     Published Date: Sep 19, 2018
In this five-episode video series, Jason Averbook shows you the ins and outs of workforce technology and how to use it to achieve HR success. Watch the series to learn ways to develop a digital HR strategy, get executive buy-in, and maintain success.
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Workday Spain
Published By: Dell DnCP     Published Date: Nov 20, 2018
As companies of all types and sizes struggle to survive and thrive in highly competitive markets, increasing employee productivity can provide a crucial edge. Even small gains, multiplied across all employees, can drive considerable growth. The less quantifiable benefits can be even greater, as happier, more productive employees are far more likely to deliver exceptional customer experiences — a key to success in the age of the customer. Find out how to achieve better employee and customer experiences.
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Dell DnCP
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
When it comes to securing all the parts of a modern distributed network, endpoints remain the most vulnerable outlier. Mobility has brought a flood of different devices that cross in and out of enterprise networks on a daily basis. This public exposure, combined with inadequate traditional endpoint security and a high degree of user autonomy, makes these devices prime targets for malware infections and other forms of sophisticated attack that seek to exploit the broader organization. And threat actors are finding enormous success along these vectors. To stay competitive, most organizations are currently embracing digital transformation (DX)—including cloud services, smart Internet of Things (IoT) devices, and greater mobility. These adaptations provide organizations with faster and more seamless access to critical information, regardless of the device being used to access it. However, as distributed networks expand and become more difficult to manage, the endpoint remains a weak link i
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Fortinet EMEA
Published By: Unit4     Published Date: Feb 18, 2019
Want to drive up your bid-to-win ratio? The top five percent of professional services organizations win more than two out of every three bids. Their sales and services teams are better aligned too. Customer Relationship management (CRM) has long played a key role in driving sales and services excellence, but it’s no longer enough – welcome to the age of opportunity management. Download this eGuide to better understand how to win more business with accurate proposals based on past project success.
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professional services organizations, erp, crm, enterprise resource planning, bid-to-win
    
Unit4
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