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Published By: Docusign     Published Date: Feb 19, 2015
La société américaine DocuSign, spécialiste des outils de signature électronique, permet des signatures numériques conformes aux normes de l'Union Européenne et va permettre à un plus grand nombre d’entreprises d’accéder plus vite aux avantages d’une activité 100% numérique avec des transactions dans le cloud rapides et sécurisées.
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docusign sécurise, signature électronique, security, business technology, crm & customer care, e-commerce
    
Docusign
Published By: Docusign     Published Date: Feb 19, 2015
À cause du nombre croissant de professionnels qui utilisent les téléphones et applications mobiles, la « vague mobile » a des incidences sur chaque fonction commerciale dans le monde entier et modifie la manière de faire des affaires. Les technologies telles que les signatures électroniques mobiles peuvent aider les entreprises à finaliser leurs transactions commerciales. Les signatures électroniques mobiles vous permettent, ainsi qu'à vos contacts, d'envoyer et de signer des documents légalement, grâce aux téléphones et à d'autres appareils mobiles, à tout moment et en tout lieu.
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docusign, la signature electronique, business technology, crm & customer care, e-commerce, sales
    
Docusign
Published By: CA Technologies     Published Date: Jan 08, 2014
Mobile devices are ubiquitous and end users keep tend to keep them close at hand. This represents both an opportunity and a challenge with regard to security and authentication. There is an opportunity to leverage mobile devices to provide out-of-band authentication methods for access to sensitive applications and data. There is also a growing challenge to provide user convenient authentication directly from mobile devices. This eBook will discuss these use cases and how they fit into your overall mobile authentication strategy.
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ca technologies, authentication, password management, bring your own device, byod, mobile security, security, mobile device, access control, application security, mobile authentication
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Mobile devices are ubiquitous and end users keep tend to keep them close at hand. This represents both an opportunity and a challenge with regard to security and authentication. There is an opportunity to leverage mobile devices to provide out-of-band authentication methods for access to sensitive applications and data. There is also a growing challenge to provide user convenient authentication directly from mobile devices. This eBook will discuss these use cases and how they fit into your overall mobile authentication strategy
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ca technologies, authentication, password management, bring your own device, byod, mobile security, security, mobile device, access control, application security, mobile authentication, identity management, security management, web service security, wireless security, mobile device management
    
CA Technologies
Published By: Qualys     Published Date: Feb 17, 2016
It’s not easy being today’s CISO or CIO. With the advent of cloud computing, Shadow IT, and mobility, the risk surface area for enterprises has increased dramatically, while IT budgets have shrunk and skilled cyber security talent is virtually impossible to find. Thankfully, the CIS Top 20 Critical Controls provides a pragmatic approach, offering prioritized guidance on the important steps for implementing basic cyber hygiene practices. With the CIS Top 20 Critical Security Controls, CISOs now have a blueprint for reducing risk and managing compliance. By automating each of these controls, CISOs enable their information security teams to do much more with less, essentially operationalizing good cyber hygiene.
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qualys, cis, critical security, cloud computing, cyber security, networking, security, it management, enterprise applications
    
Qualys
Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment, it management
    
newScale
Published By: F5 Networks Inc     Published Date: Jan 25, 2018
With digital transformation reshaping the modern enterprise, applications represent a new class of assets and an important source of differentiation. The ever-more-competitive digital economy requires that your applications be delivered with unprecedented speed, scale, and agility, which is why more and more organizations are turning to the cloud. This explosive growth of apps hosted in the cloud creates a world of opportunities—and a whole new set of challenges for organizations that must now deploy and manage a vast portfolio of applications in multi-cloud environments. Automation and orchestration systems can help streamline and standardize IT processes across traditional data centers, private clouds, and public clouds. But with rapid innovation come concerns about security and delivering a consistent experience across environments.
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application delivery, digital transformation, cloud technology, application, multi-cloud enviornment
    
F5 Networks Inc
Published By: Citrix Systems     Published Date: Sep 17, 2015
Embracing mobile devices, thin clients, new app delivery systems, and BYOD all represent a huge challenge to IT. The incredible amount of flexibility, productivity, and employee satisfaction that can be gleaned from the support of such initiatives is massive. However, this shift comes at a high price in terms of increased infrastructure cost and the increased complexity of managing it all.
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mobile, thin clients, app delivery, byod, employee productivity, it management, platforms, business technology
    
Citrix Systems
Published By: Citrix Systems     Published Date: Sep 17, 2015
Download this whitepaper to get the blueprint for your application virtualization solution: Citrix XenApp.
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citrix, xenapp, applications, it solutions, virtualization, software development, it management, enterprise applications, data management, business technology
    
Citrix Systems
Published By: Globoforce     Published Date: Feb 20, 2013
Design your recognition program for true business results.
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employee engagement, employee recognition, employee performance, human resources, human resources management
    
Globoforce
Published By: Box     Published Date: Nov 12, 2014
40% of sales representatives use tablets and more than 90% of sales organizations plan to invest in tablets in the coming year. Learn the top five ways that Box helps sales teams spend less time on administrative work and more time selling.
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sales benefits, sales organizations, administrative work, benefits, tablets, sales
    
Box
Published By: MarkLogic     Published Date: Mar 17, 2015
You’ve probably heard about NoSQL, and you may wonder what it is. NoSQL represents a fundamental change in the way people think about storing and accessing data, especially now that most of the information generated is unstructured or semi-structured data — something for which existing database systems such as Oracle, MySQL, SQLServer, and Postgres aren’t well suited. NoSQL means a release from the constraints imposed on database management systems by the relational database model. This free eBook, Enterprise NoSQL for Dummies, MarkLogic Special Edition, provides an overview of NoSQL. You’ll start to understand what it is, what it isn’t, when you should consider using a NoSQL database instead of a relational database management system and when you may want to use both. In addition, this book introduces enterprise NoSQL and shows how it differs from other NoSQL systems, as well as explains when NoSQL may not be the right solution for your data storage problem. You’ll also learn the NoSQ
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enterprise, nosql, relational, databases, data storage, management system, application, scalable, enterprise applications, data management
    
MarkLogic
Published By: Care360 by Quest Diagnostics     Published Date: Sep 03, 2015
More than 300,000 providers use the Care360 platform to manage patient data, connect with their community network and improve care coordination.
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care 360, discover care 360, patient data, rcm, ehr, patient outcomes, eprescribing
    
Care360 by Quest Diagnostics
Published By: SmartFocus     Published Date: Oct 13, 2015
84 % des clients déclarent ne plus vouloir acheter les produits des entreprises qui ne tiennent pas compte de leurs préférences et de leur historique d’achats. C’est pourquoi les recommandations généralistes et les « best sellers » ne donnent plus les résultats escomptés. Étudier le comportement de l’ensemble des clients pour repérer les produits populaires et tendances ne suffit plus. Vous devez offrir à chaque client une expérience unique. C’est pourquoi il est essentiel de bien comprendre le concept de personnalisation, afin de garantir une expérience client homogène, de multiplier les occasions d’achat et, au bout du compte, de vous démarquer de vos concurrents.
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personnalisation, contextualisation, parcours client, comportement du consommateur, expérience client, engagement client, relation client, stratégie marketing, campagnes, software development, knowledge management, data management, business technology
    
SmartFocus
Published By: MuleSoft     Published Date: Apr 13, 2016
APIs are the key to creating new digital channels. They facilitate internal and external data sharing, enable mobile applications, and create new monetization opportunities. APIs are the key to creating new digital channels. They facilitate internal and external data sharing, enable mobile applications, and create new monetization opportunities. Read this eBook to learn: -how to define the business objectives that APIs will help achieve -best practices to design, manage, and deploy APIs -monitor and measure the impact of your APIs
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digital infrastructure, data, data sharing, best practices, data management, application management, enterprise applications
    
MuleSoft
Published By: MuleSoft     Published Date: Apr 13, 2016
Today’s successful organization needs to be able to turn on a dime, changing its product or service direction as fast as its customers’ needs require. The successful business of the 21st century crosses all boundaries; can quickly meet and adapt to competition, whether it comes from another part of the world, another industry or a startup; or it can use its core competencies to extend itself in new ways. Welcome to the Composable Enterprise. This kind of company—powered by cloud, open APIs, data analytics, mobile and social, and connected to the Internet of Things—is redefining markets and raising consumer expectations. The composable enterprise casts away the hierarchical and hardwired systems and processes that defined its predecessors, and represents a radical rethinking of how technology can serve innovation and how innovation can serve customers.
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enterprise network, digital management, enterprise application, application management, data, data analytics, cloud management, enterprise applications
    
MuleSoft
Published By: ServiceNow     Published Date: Jan 13, 2017
Overcome these four obstacles to deliver IT services everyone will love You and your company deserve a service desk that is truly helpful. Learn from this blueprint how to deliver a delightful IT experience that will help you go from: Poor support to customer delight No control to a predictable experience Managing costs to demonstrating value Rigid to agile
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it management, it automation, it ticketing, help desk, service desk, customer, service, management, itsm, it service management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Learn how automation is the key to saving time and boosting satisfaction This eBook, “Accelerate Service Delivery with Automation,” will help you reclaim lost productivity with: An overview of the objectives and benefits of automation Best practices for transforming your ITSM into a modern, reliable experience Useful measurements for gauging progress and demonstrating the success of your automation efforts
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
    
ServiceNow
Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Determine stands out when it comes to eprocurement configurability, customer value and deployment speed.
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Determine (Selectica)
Published By: Determine (Selectica)     Published Date: Oct 24, 2017
Determine stands out when it comes to eprocurement configurability, customer value and deployment speed.
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Determine (Selectica)
Published By: HotSchedules     Published Date: Jan 17, 2019
Founded in 2011 by entrepreneurs Allen Reagan and Walt Powell, Flix Brewhouse is the world’s only first-run movie theatre and fully functioning microbrewery. The operation faced some challenges as the business grew including a lack of of structured training program and disengaged training sessions. With the help of Clarifi Talent Development Flix Brewhouse was able to turn it all around. With a fully functioning training program, Flix Brewhouse now has 71 custom training courses with increased sales and improved service times. With 660 active users in their online training academy, they are able to maintain high-quality service for their customers. Learn how they do it!
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HotSchedules
Published By: Druva     Published Date: Sep 27, 2017
A massive migration is taking place fueled by strategic digital transformation initiatives focusing on increasing workload mobility while delivering scalable applications that reduce downtime and increase user productivity. Learn why organizations are now looking to the cloud as it represents an appealing option for managing VMware enterprise environments.
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vmware, digital transformation, workload mobility
    
Druva
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