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Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Learn how automation is the key to saving time and boosting satisfaction This eBook, “Accelerate Service Delivery with Automation,” will help you reclaim lost productivity with: An overview of the objectives and benefits of automation Best practices for transforming your ITSM into a modern, reliable experience Useful measurements for gauging progress and demonstrating the success of your automation efforts
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
    
ServiceNow
Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Determine stands out when it comes to eprocurement configurability, customer value and deployment speed.
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Determine (Selectica)
Published By: Determine (Selectica)     Published Date: Oct 24, 2017
Determine stands out when it comes to eprocurement configurability, customer value and deployment speed.
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Determine (Selectica)
Published By: HotSchedules     Published Date: Jan 17, 2019
Founded in 2011 by entrepreneurs Allen Reagan and Walt Powell, Flix Brewhouse is the world’s only first-run movie theatre and fully functioning microbrewery. The operation faced some challenges as the business grew including a lack of of structured training program and disengaged training sessions. With the help of Clarifi Talent Development Flix Brewhouse was able to turn it all around. With a fully functioning training program, Flix Brewhouse now has 71 custom training courses with increased sales and improved service times. With 660 active users in their online training academy, they are able to maintain high-quality service for their customers. Learn how they do it!
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HotSchedules
Published By: Druva     Published Date: Sep 27, 2017
A massive migration is taking place fueled by strategic digital transformation initiatives focusing on increasing workload mobility while delivering scalable applications that reduce downtime and increase user productivity. Learn why organizations are now looking to the cloud as it represents an appealing option for managing VMware enterprise environments.
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vmware, digital transformation, workload mobility
    
Druva
Published By: OneLogin     Published Date: Oct 24, 2017
From the information provided in the interviews, Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering investing in OneLogin. The objective of the framework is to identify the benefits, costs, flexibility, and risk factors that affect the investment decision. Forrester employed four fundamental elements of TEI in modeling OneLogin: benefits, costs, flexibility options, and risks. Forrester took a multistep approach to evaluate the impact that OneLogin can have on the Organization (see Figure 2). Specifically, we: › Interviewed OneLogin marketing, sales, and product management personnel, along with Forrester analysts, to better understand the value proposition for OneLogin. › Conducted an in-depth interview with the Organization’s senior application engineer and its supervisor of IT security to obtain data with respect to costs, benefits, and risks. › Constructed a financial model representative of the interviews using the TEI metho
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OneLogin
Published By: Riversand     Published Date: Oct 30, 2017
MDM can add value to the business in many different ways. It most often does so indirectly, as an enabler for other business and IT initiatives. Some of these areas of potential benefit support shorter-term or tactical efforts at helping the business operate more efficiently — that is, they help to reduce the cost bases to "run the business." Some benefit areas of MDM are related more to helping users "grow the business." That is, they help to increase the revenue and market share within a given business model or framework. Yet other areas of opportunity fall into the "transform the business" arena — for example, allowing customer support representatives to perform inside sales activities enabled by trusted customer and product master data.
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Riversand
Published By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
While being the backbone of many organization’s Offices of Finance and Accounting, it is now commonly acknowledged that this overreliance on Excel spreadsheets coupled with the lack of visibility associated with its use represents a very real risk. With automation available to improve both process efficiency and effectiveness, the challenge many companies face isn’t why they should transform their process but how. The key to overcoming this challenge is creating a strong business case for investment. One that not only sets out the objectives of the project but is also underpinned by a robust financial analysis, in the form of qualitative and quantitative ROI, and a thorough understanding of risk.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
Published By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
Trintech is a global software provider with over 1,700 customers in over 100 countries. Across the globe, we focus on delivering value to our customers through local representation to build a community where we are known as a trusted partner to deliver best practice and enable process improvement.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
Published By: Cisco and NVIDIA Corporation     Published Date: May 21, 2019
Avec les solutions sécurisées pour l'espace de travail numérique de Citrix et Google Cloud, rien ne s'oppose à votre entreprise. Téléchargez cette infographie pour en savoir plus!
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Cisco and NVIDIA Corporation
Published By: Empyr     Published Date: Jan 09, 2018
Get the impressions and clicks for free; you only pay when the sale happens. The Empyr CPR Network represents 175M+ consumers and 1,500+ websites and apps.
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Empyr
Published By: Menlo Security     Published Date: Jun 01, 2018
"Uncover the Business Impact of Managing Risky Web Content Download this white paper to learn: How to safely manage ""uncategorized"" websites when sites are unknown to the secure web gateway (SWG) policies, which are largely based on website categories, such as news, entertainment, weather, social media, etc. The cost implications of securing web content, including staffing, clean-up and risk mitigation Isolation - a new technique for malware prevention to maintain end user & IT staff productivity Administrators can either be lenient in allowing access to uncategorized sites, increasing malware risk, or deny access and deprive employees of necessary information. There are hidden costs to both approaches. "
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Menlo Security
Published By: Menlo Security     Published Date: Jun 05, 2018
"Despite deploying multiple security layers to defend against cyberattacks, enterprises continue to be infected by web malware and have credentials stolen via phishing. Why is this? Here’s a 40 minute webinar featuring a representative of a leading insurance company - providing the customer perspective, along with John Pescatore, Director of Emerging Technologies at SANS Institute, and Kowsik Guruswamy, Menlo Security CTO, to answer this. Together, they discuss: * The shortcomings of today’s reactive security philosophy * Why the web continues to present a risk to businesses * The benefits of embracing Isolation * How organizations should rethink their security strategy moving forward"
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Menlo Security
Published By: Iterable     Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec
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Iterable
Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
The age of digital transformation is firmly here, and with it comes a seismic shift in how businesses must operate if they intend to stay relevant and profitable. Though the role of process in digital transformation is often over-hyped, in truth, it remains a critical element in the fight to win, serve, and retain customers. In this digital age, businesses must holistically reframe their investment in process automation. In short, a compelling vision for process excellence must underpin this digital transformation, thereby transforming customerfacing processes and digitizing operational processes. The change is so profound that Forrester has renamed the category from business process management (BPM) to digital process automation (DPA). This shift, while continuing to drive down costs and drive up employee productivity, makes customer experience and digital transformation the primary success factors. This represents a powerful and necessary change of focus. In July 2017, IBM commission
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Group M_IBM Q2'19
Published By: Building Engines     Published Date: Mar 18, 2019
In the story of the CRE tenant experience, there are clearly some areas of alignment between building management teams and the tenants they serve. Both understand the importance of amenities, security, and communication. Both know that a building represents more than physical space – it is how companies acquire new talent and keep employees happy. However, as this research reveals, there are still major disconnects between these two parties.
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Building Engines
Published By: Infinidat EMEA     Published Date: May 14, 2019
Les solutions de stockage d’entreprise INFINIDAT® sont basées sur l’architecture de stockage exclusive et brevetée INFINIDAT, une couche d’abstraction logicielle des fonctions de stockage déployée sur des équipements matériels bon marché. En commercialisant le logiciel avec une plateforme matérielle de référence testée, INFINIDAT propose la première véritable solution de stockage dé?ni par logiciel pour entreprise.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
La disruption digitale, l’instabilité économique, les bouleversements politiques et la pénurie de compétences ont tous été désignés à un moment ou à un autre au cours des 2 dernières années comme la cause des échecs des entreprises ou tout du moins de leur perte de rentabilité ou de béné?ces.
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Infinidat EMEA
Published By: CyrusOne     Published Date: Jul 05, 2016
In June 2016, CyrusOne completed the Sterling II data center at its Northern Virginia campus. A custom facility featuring 220,000 square feet of space and 30 MW of power, Sterling II was built from the ground up and completed in only six months, shattering all previous data center construction records. The Sterling II facility represents a new standard in the building of enterpriselevel data centers, and confirms that CyrusOne can use the streamlined engineering elements and methods used to build Sterling II to build customized, quality data centers anywhere in the continental United States, with a similarly rapid time to completion.
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cyrusone, data, technology, productivity, engineering
    
CyrusOne
Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Context can make or break the communication – and, ultimately, the relationship – between a consumer and a brand. Today’s consumers expect relevant communications that speak directly to their needs in the moment. We have the technology today to deliver such messages – but there are significant barriers to developing relevant, contextual programs of this kind. Some of the development challenges represent new versions of old challenges. Take data as an example: it has always been hard to harness data from different sources and to leverage insights in real time. But today, there are additional opportunities – if not expectations – for marketers to use contextual data to better reach and engage customers through the optimal channel(s).
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data driven marketing, contextual marketing, cmo, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: Micro Focus     Published Date: Aug 17, 2011
Rehosting preproduction testing, while the production system stays on the mainframe, is a proven approach to reduce operating costs & improve quality
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micro, cobol, rumba, für arbeit, rumba, server express, server express, express server, rentenversicherung, handelsbanken, dwa, micro focus, terminal emulator, rumba mainframe, vax emulation, pc terminal emulator, windows terminal server software, ga run, gaload, cobol unix
    
Micro Focus
Published By: Amazon Web Services     Published Date: Jan 23, 2018
The notion of digitizing your business has become a matter of “when,” rather than “if.” For many, migrating critical workloads to the cloud is a key part of this transformation. When deciding on a cloud provider, however, IT executives are under pressure to find a solution that enables reduced costs, greater agility, and above all, the ability to innovate core business processes. At the heart of many businesses embarking on this journey is their SAP environment. But since SAP workloads represent some of the most critical and deeply integrated business applications, IT executives are required to look for ways to execute this migration in the most timely and reliable manner. Organizations migrating to the cloud cannot risk application downtime or productivity loss. Provided by: AWS & Intel
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sap, optimization, migration, aws, network
    
Amazon Web Services
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