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Published By: Neterion     Published Date: Dec 05, 2006
The demands on Storage Area Networks (SANs) go far beyond where they were only a few years ago. It is no longer good enough to just provide a large pool of scalable storage with good performance.
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gigabit, storage area network, ethernet, sans, storage area networks, san, storage, disaster recovery
    
Neterion
Published By: SpringCM     Published Date: Dec 06, 2006
If you realize the importance of managing those assets better, on-demand may be a more effective and lower cost alternative to installed software. But is it right for you?
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document management, on demand, real time, real-time, on-demand, document management software, cms, content management software
    
SpringCM
Published By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more. 
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email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
    
Campaigner
Published By: BusinessObjects     Published Date: Jan 30, 2007
Download this step by step guide to learning how mid-size companies can benefit from Business Intelligence. You'll learn the benefits of BI and why mid-size companies need it for effective decision-making and improved results.
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performance management, data quality, msrs, microsoft reporting services, cognos 8, cognos, powerplay, cognos reportnet
    
BusinessObjects
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
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it management, itil, service management, business process management, bpm, it automation, automating it, landesk
    
LANDesk
Published By: SOCRATIQ Intelligence Systems     Published Date: Feb 14, 2007
This White Paper discusses how intelligence agency management can apply machine translation as a much-needed support tool that can make linguists and intelligence analysts more effective in producing meaningful and actionable results.
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translation, terrorists, homeland security, language, socratiq, voice recognition, business management, cia
    
SOCRATIQ Intelligence Systems
Published By: Onaro     Published Date: May 09, 2007
Endless capital requests for additional storage resources are the bane of existence for many storage directors and infrastructure VPs. This white paper proposes a more effective approach to solving the utilization challenge in complex SANs.
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san, sans, srm, storage, storage management, storage infrastructure, sanscreen, file-level utilization
    
Onaro
Published By: Infor     Published Date: Feb 27, 2007
In today's process manufacturing environment, innovation is viewed as critical to sustainable growth and profitability. While open innovation is regarded as the answer, few companies can effectively measure the return on R&D investment, have acceptable product success rates, achieve acceptable promotional effectiveness, or have visibility into their compliance risks or operational readiness for new product launches.
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collaboration, return on investment, holistic, process manufacturing, manufacturing, supply chain management, scm, product lifecycle management
    
Infor
Published By: Infor     Published Date: Feb 27, 2007
This white paper report describes an innovative, simple and effective approach to Lean Manufacturing. Simplified Market Pull (SMP) includes a 'pull' scheduling mechanism with appropriate controls and buffers that supports dramatic reductions in production lead-time and work-in-process inventory while freeing up available capacity and improving on-time performance and reliability.
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productivity, supply chain management, scm, enterprise resource planning, erp, pull scheduling, smp, manufacturing
    
Infor
Published By: GAO RFID Inc.     Published Date: Feb 28, 2007
Efficient fleet maintenance is absolutely necessary given today's high equipment costs and climbing operating expenses. Whether you are involved in LTL, cartage, courier, direct store delivery (DSD) or field service operations, an integrated and cost effective fleet maintenance program is a prerequisite to increased profitability.
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rfid, rfid tags, automotive, trucking, fleet management, fleet maintenance, wireless data systems, wireless hardware
    
GAO RFID Inc.
Published By: Business Assyst     Published Date: Mar 26, 2007
The last ten years has been devoted to developing ways of gaining knowledge of and understanding customers, the next ten years will be devoted to developing ways of using the information. Those that do this effectively will win and those that don't bother will surely fail.
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business analytics, business metrics, customer relationship management, crm, loyalty, affinity, retention, business assyst
    
Business Assyst
Published By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
Business Intelligence Software are applications that build on existing data warehouses and provide analytical processing tools that allow users to more effectively analyze such data. This, in turn, permits businesses to more rapidly develop existing and new analyses and reports for improved decision-making power and information dissemination capacity.
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analytical applications, business analytics, business metrics, business intelligence, enterprise software, bi software, world telemetry, worldtelemetry
    
WorldTelemetry, Inc.
Published By: WorldTelemetry, Inc.     Published Date: Mar 26, 2007
To be successful in today's safety-conscious and efficiency-minded marketplace, companies must combine compelling new technologies to offer the most convenient and effective business services and solutions. For monitoring remote tank sites, that means combining the intelligence of General Packet Radio Service (GPRS) communication with the risk mitigation properties of intrinsic safety.
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business analytics, business management, business metrics, business intelligence, bi software, enterprise software, world telemetry, worldtelemetry
    
WorldTelemetry, Inc.
Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity
Published By: Xirrus     Published Date: May 04, 2007
Get a technical foundation for deploying a high performance Wi-Fi network. Learn the details of how they work/compete, where they complement and where they're most effective.
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wifi, wireless, 802.11, xirrus, wi fi, wimax
    
Xirrus
Published By: GFI     Published Date: Jun 08, 2007
This white paper examines the requirements to adhere to the Payment Card Industry Data Security Standard (PCI DSS), the implications of non-compliance and how effective event log management and network vulnerability management can help achieve compliance.
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pci, credit card, payment card, compliance, mastercard, database security, privacy, consumer
    
GFI
Published By: GFI     Published Date: Jun 14, 2007
This white paper shows where GFI EventsManager fits in this picture and how it is an invaluable asset in the corporate toolbox.
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event management, performance management, employee performance, roi, return on investment, information management, records management, network management
    
GFI
Published By: CCSS     Published Date: Jul 05, 2007
Capability breeds dependence. The more you can do, the more is asked of you. The more time you save, the more time you spend seeking out ways to save more time or money. If less really is more, how do you do more with less? Effective system monitoring could help you break free of the system shackles and use your System i (iSeries) network to save time and money.
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ibm, system monitoring, monitoring, network monitoring, productivity, performance management, system performance, memory pool performance
    
CCSS
Published By: Torry Harris Business Solutions     Published Date: Jul 05, 2007
This whitepaper is written as a guide to an alternative mechanism for project implementation for business owners holding responsibility to deliver IT solutions in the SOA space. It could also be of interest to those who would like to know more about how the phenomenon of offshore/onsite coordination, that emerged in the nineties, can be effectively applied towards realizing the promise of SOA.
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service oriented, service-oriented, governance, service management, outsource, outsourcing, offshoring, offshore
    
Torry Harris Business Solutions
Published By: Gold Lasso     Published Date: Jul 13, 2007
Successful delivery is the driving force behind an effective email marketing campaign. The purpose of this paper is to provide a summary of terms (or jargon) related to e-mail deliverability, increase general knowledge of the concept, discuss delivery barriers and provide tactics to overcome these issues.
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email delivery, deliverability, inbox, email marketing, enewsletter, email newsletter, e-newsletter, newsletter
    
Gold Lasso
Published By: Concur     Published Date: Jan 07, 2013
Download this whitepaper if you want a checklist to help your business save time and money.
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essentials, expense management, business, save time, money, budget, ineffective, control costs
    
Concur
Published By: Knoa     Published Date: Jul 17, 2007
What is often overlooked is that application performance is just one of three key drivers of return on investment (ROI) from your Siebel application. An efficient infrastructure is critical. It's important to optimize the Siebel application for your own unique business environment, user needs and usage patterns. But, it's all for naught if you do not build and sustain adoption and efficient and effective use of the Siebel application by your end users.
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epm, performance management, experience management, knoa, siebel, crm, customer relationship, end user
    
Knoa
Published By: Ecora Software     Published Date: Aug 15, 2007
21 CFR Part 11 continues to cause confusion. Recent FDA guidance documents help, but many IT departments still struggle to establish appropriate validation processes with limited time and resources. Ecora's FREE in-depth guide, "Achieving Sustainable IT Compliance to 21 CFR Part 11," gives you an overview of the regulation from an IT perspective. It also outlines how you can accurately and cost-effectively implement a systems-based best practices approach that will help you meet FDA requirements.
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21 cfr part 11, compliance, electronic records, electronic data, electronic signatures, information management, pharm, pharmaceuticals
    
Ecora Software
Published By: Interactive Intelligence     Published Date: Feb 21, 2013
The modern contact center is a company's primary resource for delivering a differentiated customer experience and driving efficient and cost-effective customer satisfaction. Top tier contact centers make regular investments in advanced technologies.
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implementing skills, routing, interactive intelligence, enterprise applications, data management, business technology, data center
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
The customer service contact center thrives on performance metrics. These metrics provide operational insight into the efficiency of the customer service process, including how effectively customer service representatives are performing their duties ó as well as how well customers are being served. Many performance metrics are as old as the contact center industry itself and are still in widespread use today. The purpose of this paper is not to disparage existing contact center performance metrics or to suggest that these metrics no longer matter. The authors acknowledge that the metrics that matter to the readerís contact center are the ones that make sense in that particular situation. Rather, this paper explores some of the emerging metrics that specifically acknowledge and address the changing attitudes, objectives and definition of the contemporary contact center.
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contact center metrics, interactive intelligence, contact centers, industry, representatives, performance metrics, customers, customer service process
    
Interactive Intelligence
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