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Published By: NetApp     Published Date: Jun 01, 2017
This eBook provides an overview of cloud-integrated backup solutions. It shows how you can improve your backup performance and reduce IT costs without sacrificing security.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetApp     Published Date: Jun 01, 2017
Learn how to meet the challenges of managing data across a hybrid cloud. Download this eBook today.
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netapp, hybrid cloud storage
    
NetApp
Published By: SAP     Published Date: Nov 04, 2015
Download this eBook to learn more about these 6 strategies to simplify retail marketing: 1. Collect, consolidate, and analyze data 2. Integrate marketing and merchandising 3. Offer a consistent omnichannel experience 4. Deliver real-time, personalized customer engagements 5. Measuring marketing ROI 6. Stimulate loyalty and advocacy
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retail marketing, sap, data analytics, merchandising, omnichannel experience, customer engagement, roi, customer loyalty, emerging marketing, crm & customer care, marketing research, retail
    
SAP
Published By: Dell EMC     Published Date: Aug 04, 2015
See why Connections Educations, an online education leader, selected EMC XtremIO to manage its unpredictably fast growth.
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growth, management, virtual, experience, data
    
Dell EMC
Published By: FICO     Published Date: Nov 21, 2016
Prescriptive analytics enable you to estimate and compare the likely outcomes of any number of actions, and choose the very best action to advance business objectives. And getting there isn't as difficult as you think. Start your journey by downloading this eBook.
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FICO
Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel
Published By: Oracle CPQ BB     Published Date: Feb 05, 2016
Configure, Price, Quote. It sounds simple, but what happens when you have thousands of products, complex pricing calculations, a lengthy approval process, and sales reps that just don't have the time to worry about it all? Depending on who drags their feet, getting a quote to an interested customer can take weeks. Even when the proposal is complete, what makes sure that the product configuration is valid, or that the pricing calculations are correct? That's where Oracle Configure, Price, and Quote (CPQ) Cloud comes in, the proven CPQ leader. Enterprise and midsize businesses around the world have eliminated human error and quote turn-around time by automating their configuration and quoting processes with Oracle CPQ Cloud.
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Oracle CPQ BB
Published By: LifeLock     Published Date: Aug 23, 2016
This eBook focuses on the benefits of offering identity theft protection through the workplace, including reducing risk, streamlining remediation and choosing the right partner.
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best practices, identity theft, security, protection, business technology
    
LifeLock
Published By: Genesys     Published Date: May 10, 2016
In this eBook, Genesys highlights 10 key Customer Bill of Rights that focus on best practices that every caller expects from a self-service experience and that every business should strive to fulfill when designing IVR applications.
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genesys, customer, bill of rights, customer experience, ivr, self service, communication, channel
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
When people engage via digital touchpoints with your organization, they may forge seemingly random, winding paths along their journeys. Yet, no matter how many channels or interactions are involved, for the customer it is a single experience.
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call center, cloud call center, cloud contact center, omnichannel, genesys, ebook, digital customer service, customer experience, contact center, touch points, omni channel, enterprise applications, business technology
    
Genesys
Published By: Genesys     Published Date: Jul 24, 2017
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important.
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cloud contact center platform, cloud application, cloud 2.0 model, platform, software
    
Genesys
Published By: Genesys     Published Date: Jul 24, 2017
Read this eBook. It deep dives into the top 10 myths of omnichannel customer engagement.
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customer engagement, call centers, contact center, omnichannel, customer engagement
    
Genesys
Published By: Genesys     Published Date: Nov 08, 2017
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important.
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cloud contact center platform, cloud application, cloud 2, 0 model, microservices
    
Genesys
Published By: Genesys     Published Date: Nov 17, 2017
This eBook focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
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ebook, contact centers, cloud, customer experience
    
Genesys
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
HR organizations that don’t use social collaboration risk losing candidates, employees and competitive advantage. Are you at risk?
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Oracle HCM Cloud
Published By: Brainshark     Published Date: Aug 02, 2017
Onboarding – every company does it, but a shockingly few do it really well. In fact, The Sales Management Association found that after sales onboarding is complete, 1/3 of reps still lack proficiency in up to a dozen key selling skills. That’s a LOT of training that goes in one ear and out the other. At best, this leads to slow ramp times for new reps that take far too long to start closing deals. At worst? Your turnover rates skyrocket, forcing you to start all over with a new batch of hires. So the question is – how do you break the cycle and onboard salespeople in a way that actually works? This exclusive eBook provides 6 steps to better sales onboarding
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sales, sales onboarding, sales blueprint, sales people
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
Whether your sales reps are 25 or 65, sales enablement leaders all have the same goal: to ensure that reps are prepared to have impactful conversations with each and every buyer. However, the preferred methods of sales coaching change from generation to generation. Thankfully, sales coaching technology helps sales enablement leaders bridge that gap. This exclusive eBook provides details on how to use technology to alter your coaching strategy to appeal to next-gen sales reps, including: • Mobile and video-based coaching • Options for both formal and informal learning • Coaching for both individual and organizational mastery
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next-gen sales force, sales enablement, coaching, salesforce
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
Coaching is a top priority for sales organizations – but most managers tasked with coaching admit they’re not sure how to develop or maintain an effective coaching program. Whether you’re starting a coaching initiative or making modifications to one, you won’t get far without the right buy-in, processes and resources. This exclusive eBook offers 11 must-haves for effective sales coaching. Inside you’ll find: • How to develop a comprehensive coaching plan • The difference between coaching and training (and why you need both) • Tips to make your current coaching program more effective Ready to see better coaching results? Download your free copy today. Download your free copy and start enabling your sales managers to reach their maximum coaching potential.
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sales, sales coaching, coaching initiative, sales sucess
    
Brainshark
Published By: Metalogix     Published Date: Aug 22, 2016
Read this eBook to learn the best practices for SharePoint Server 2016 migration
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sharepoint, sharepoint server, migrating, best practices
    
Metalogix
Published By: GE Power     Published Date: Oct 05, 2016
Ten Billion dollars in production is lost annually from unplanned downtime in the power sector. 95% of alarms don’t matter. In this eBook learn how power leaders are leveraging Asset Performance Management (APM) to drive less unplanned downtime, safer operations and a competitive edge with data and predictive analytics.
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power plant asset management software, plants operation management software, asset performance management system, emissions management software
    
GE Power
Published By: GE Power     Published Date: Oct 05, 2016
Cyber attacks against utilities and power producers are on the rise. Prudent leaders are taking action now to lock down their control systems and operations assets before a potentially catastrophic event occurs. Download the eBook “5 Security Imperatives for Power Executives” to learn how to prepare and react to threats to your business and the public you serve.
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energy cyber security, power plant cyber security, digital security for power plants, dcs security, ics security, power plant cyber risk
    
GE Power
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: Protect your data and reputation while meeting clients’ cybersecurity expectations Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing Comply with regulations and ethics codes
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accounting, risk reduction, encryption, compliance, data security
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: Avoid costly security missteps, leaks, and hacks. Protect your firm's reputation while meeting clients' cyber security expectations. Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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finance, data encryption, cyber security, data efficiency, client expectations
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: Avoid costly security missteps, leaks, and hacks. Protect your firm's reputation while meeting clients' cyber security expectations. Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
Tags : 
data security, encryption, efficiency, compliance
    
Citrix ShareFile
Published By: Lookout     Published Date: Mar 29, 2017
Read the eBook to learn the difference between securing mobility and mobile security, why Enterprise Mobility Management/ Mobile Device Management (EMM/ MDM) solutions alone are not security, and the kinds of attacks your mobile fleet might be facing.
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enterprise, mobile security, basics, ebook, lookout, emm, mdm
    
Lookout
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