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Published By: Pure Storage     Published Date: Jan 01, 2017
In July 2016, Pure Storage commissioned an independent study, conducted by 451 Research, that surveyed 253 enterprise IT decision-makers responsible for storage technology decisions in order to quantify the business impact that Tier 1 storage had on organizations.
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Pure Storage
Published By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
As the information age matures, data has become the most powerful resource enterprises have at their disposal. Businesses have embraced digital transformation, often staking their reputations on insights extracted from collected data. While decision-makers hone in on hot topics like AI and the potential of data to drive businesses into the future, many underestimate the pitfalls of poor data governance. If business decision-makers can’t trust the data within their organization, how can stakeholders and customers know they are in good hands? Information that is not correctly distributed, or abandoned within an IT silo, can prove harmful to the integrity of business decisions.
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Group M_IBM Q2'19
Published By: Oracle     Published Date: Dec 30, 2018
Transformation technologies like IoT, blockchain, AI, cloud security, autonomous and chatbots are all jostling for our attention. But which ones are considered important and which ones are businesses actually using? In August 2018, we asked 4,000 senior decision-makers across 21 markets to tell us how they felt about the different technologies. Fascinated to find out? Read our global survey of what matters most to your IT peers. Download now.
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Oracle
Published By: Sage People     Published Date: Jul 05, 2018
As a business executive your time is incredibly valuable, right? And if you aren’t maximally time efficient or productive then you – and your business – will soon fall behind. It’s a fact of life in today’s highly-competitive digital marketplace. But how do you stem the flow of lost time? And how are other leaders making the most of this scarce resource so they can be as efficient, productive and valuable as possible? This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we look at how business managers can step up from operational tasks and focus on work that will propel their business forward. We will: • Touch on the priorities of what could be termed ‘accelerated business leaders’: those decision makers leading their industries forward in a way that harnesses emerging technologies and agile new ways of working. • Examine the key facto
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Sage People
Published By: Oracle     Published Date: Apr 27, 2015
The faster you can close the books and deliver right-time insights to key decision makers, the more strategic your finance organization can be to the business.
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cloud computing, erp, productivity, applications, efficiency, finance, software solutions, management, compliance, profitability, insight
    
Oracle
Published By: CEB     Published Date: Dec 03, 2014
As deal complexity has risen, so too has customers' risk aversion and the number of stakeholders dedicated to a given purchase. The best companies build consensus among diverse groups by tapping into the right values and fostering an environment of collective learning.
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b2b marketing insights, b2b sales insights, consensus marketing, b2b branding, b-to-b decision-makers, leading marketing and sales teams, sales executives, sales leaders, sales
    
CEB
Published By: HP     Published Date: Feb 02, 2015
This IDG paper highlights voice-of-the-IT-buyer research results for enterprise organization decision makers and their insights on the challenges and opportunities for IT organizations to drive innovation, transformation and improved delivery against business expectations. Register to read what areas of improvement IT decision makers foresee with an optimized infrastructure.
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HP
Published By: ServiceNow     Published Date: Mar 24, 2015
Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to demonstrate the value of IT to the business. Learn how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative. An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
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it visibility, it service management, compliance, it infrastructure, business services, it visibility, it management, enterprise applications
    
ServiceNow
Published By: MuleSoft     Published Date: May 17, 2016
MuleSoft surveyed 802 IT decision makers (ITDMs) globally to assess how organizations of all sizes are executing on digital transformation initiatives, IT challenges and the role of APIs to meet business goals. The survey results reveal challenges that are hindering IT’s ability to achieve digital transformation fast enough. Just 18% of ITDMs are very confident that they will succeed in meeting this year’s digital transformation goals. IT challenges are not only slowing down their ability to complete digital transformation goals this year, but they are also directly putting business revenue at risk. In fact, 66 percent of ITDMs said that their company’s revenue would be negatively impacted within six months. However, the survey found that IT teams are looking to APIs and reuse of existing applications, data and digital resources to speed up the pace of business.
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mulesoft
    
MuleSoft
Published By: Okta     Published Date: Jul 27, 2016
Most IT decision makers are struggling to master identity management in an infrastructure where modern cloud-based software must function with legacy on premise systems. According to a recent IDG Research study, 91 percent of respondents say solving this identity management conundrum is critical or very important to succeeding at their digital initiatives. And the vast majority of respondents long for a solution that is both efficient to manage and provides users and customers with an outstanding experience. This white paper examines how your peers are looking at digitizing their businesses, lowering the total cost of ownership, and building an identity management strategy to support their business’s goals.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta
Published By: Oracle     Published Date: Jun 01, 2016
** White Paper Published By: Forrester Consulting ** This commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this report to learn: - Top considerations when choosing an eCommerce SaaS platform - The factors most critical to a successful SaaS implementation - Benchmarks on eCommerce processes - Which practices distinguish high performers from all others"
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Oracle
Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Your customers expect effortless and personalized engagement across all their channels. Delivering exceptional customer service requires the platform, infrastructure, applications and resources to identify, route and switch interactions seamlessly between agents and channels, while keeping relevant data available throughout the customer journey. Download this paper to learn how to: • Transform single interactions into personalized customer journeys • Empower employees with the right set of tools, including a unified desktop • Quickly deploy new technologies, like blended artificial intelligence (AI), bots and virtual assistants to exceed your customers’ rapidly evolving expectations
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: IBM     Published Date: Apr 21, 2017
"When the CMO Council recently asked more than 200 senior marketing decision makers how effectively they have aligned physical and digital experiences, half admitted that these integrated experiences were selective, at best. Yet it is alignment, consistency and connection that drive the foundational relationship between the brand and the buyer. The CMO Council, in partnership with IBM, will host a one-hour interactive webcast with industry-leading media, entertainment and telecommunications marketers to discuss how audience insights across the digital and physical experience have been turned into action, allowing these brands to personalize and enrich each engagement. Multiple case studies will also be discussed during the webcast that focus on the power of segmentation and innovations around cognitive computing. Speakers include Liz Miller, Senior Vice President of Marketing for the CMO Council; Jody Sarno, Dedicated Client Partner, Communications Industry for IBM; Chris Crayner, Ch
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ibm, senior marketing decision makers, audience targeting, digital experiences, branding
    
IBM
Published By: IBM     Published Date: Nov 03, 2017
Ironically, the most important business decisions are too often based not on the best available data and analysis, but on the judgment calls of HIPPOs — the highest-paid people in the organization. In large part, these individuals became HIPPOs in the first place because, over the course of their professional careers, their intuition and gut feel has tended to be more right than wrong. This approach may have sufficed in simpler, slower-moving times. But modern enterprises are too connected and too fast-paced for important business decisions to be made strictly on individual intuition and gut feel. For better-informed decision-making, your organization’s decision-makers need timely access to information they can rely on.
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hippo, ibm, decision-makers, modern enterprise
    
IBM
Published By: Oracle     Published Date: Feb 22, 2019
A Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
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Oracle
Published By: Alteryx, Inc.     Published Date: Apr 21, 2017
Data Analytics has become critical for many business decision makers. However, many of these managers and data analysts still rely on spreadsheets and other legacy-era tools that fall far short of current needs. As a result, they also rely heavily on a virtual army of data specialists and scientists, working under the auspices of a centralized analytics group, to prepare, blend, analyze, and even report on the critical data they need for decision making. Download this new paper to get the details behind self-service data analytics, and how it lets business analysts: Take charge of the entire analytical process, instead of relying on other departments Overcome limitations of legacy tools to save time and prevent errors Make more comprehensive and insightful business decisions at speed
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Alteryx, Inc.
Published By: IBM     Published Date: Jul 09, 2018
As the information age matures, data has become the most powerful resource enterprises have at their disposal. Businesses have embraced digital transformation, often staking their reputations on insights extracted from collected data. While decision-makers hone in on hot topics like AI and the potential of data to drive businesses into the future, many underestimate the pitfalls of poor data governance. If business decision-makers can’t trust the data within their organization, how can stakeholders and customers know they are in good hands? Information that is not correctly distributed, or abandoned within an IT silo, can prove harmful to the integrity of business decisions. In search of instant analytical insights, businesses often prioritize data access and analysis over governance and quality. However, without ensuring the data is trustworthy, complete and consistent, leaders cannot be confident their decisions are rooted in facts and reality
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IBM
Published By: gyro     Published Date: Apr 17, 2018
Influencing the five-plus decision-makers responsible for a major business-to-business purchase decision can feel like an impossibility. B2B Marketing, in conjunction with leading full-service global B2B agency gyro, set out to find the truths about today’s group dynamics.
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gyro
Published By: Centrica Business Solutions     Published Date: Aug 14, 2018
The energy landscape is changing and this is creating opportunities for how businesses use and manage energy. We wanted to understand the experience businesses are having, how they are adapting to the changing energy market and how this compares to their peers. We researched over 1,000 energy decision-makers in large organizations across six countries and The Energy Advantage Report is the outcome. It identifies how businesses are gaining competitive advantage through their energy strategies and solutions and provides practical advice on how to get more from energy.
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energy, advantage, report, business, growth
    
Centrica Business Solutions
Published By: Systemware     Published Date: Sep 07, 2018
Five key trends are shaping the enterprise content management (ECM) space. New business objectives, new market imperatives, and new cloud-based platforms compel technology and business decision makers to take a fresh look at their strategy and underlying platforms. This report will help enterprise architecture (EA) professionals make informed decisions about their content management agenda.
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systemware, content management, digital transformation, content cloud, top key trends, intelligent information, data storage, enterprise content management, it management, content services, enterprise architecture
    
Systemware
Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
To gain better insight into today’s work practices and risks, IDG Research Services surveyed IT security decision-makers (ITSDMs) as well as end users to gauge VPN usage. Download the white paper to learn several security capabilities identified by IDG that, if available, could prove extremely valuable in reducing the risk of off-network laptop usage.
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Cisco Umbrella EMEA
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
In today’s digital world, technologies such as cloud have become commonplace to take digital transformation projects to the next level. But while cloud is critical to business transformation success, Australian IT decision-makers (ITDMs) still feel that the C-suite does not understand the time and complexity of the journey. This paper explores: • Insights on challenges faced by Australian ITDMs when rolling out cloud projects • The role of the ITDM today • Key blockages IT stakeholders encounter when driving digital change, and; • What they need from the business and wider technology ecosystem to navigate the risks associated with starting a cloud project or moving to a full cloud-first model.
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Rackspace - Google Cloud
Published By: VMware Citrix     Published Date: Jan 23, 2018
This paper provides guidance for selecting and purchasing a virtual workspace solution to enable your totally mobile workforce. Five buying decision considerations that directly impact the success of your mobile workspace strategy are discussed in detail. Recommendations for the most critical specifications are given to help you in defining an effective virtual workspace strategy for your environment. The intended audience for this paper is enterprises seeking to empower a completely mobile workforce while enabling IT administrators to manage and secure their rapidly changing networks. IT decision-makers and lineof- business leaders alike will find the insights presented helpful for executing a mobile conversion strategy.
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buying criteria, mobile, workforce, work solutions, vmware
    
VMware Citrix
Published By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
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logmein, white paper, technology, customer satisfaction, customer service, customer experience, business technology, sales
    
LogMeIn
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