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Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies
Published By: IBM Corporation     Published Date: Jun 28, 2011
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
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service desk management, problem management, incident and access management, incident management process, incident management software, ptak noel & associates, it operations, service desk management
    
IBM Corporation
Published By: Samanage     Published Date: Aug 05, 2014
In this webinar recording, you will hear how Caleb Wagnon and Michael Arnold from the Sheridan School District were able to get fully implemented within 14 days with Samanage. In migrating to a unified Service Desk & Asset Management Solution, they were able to benefit from Samanage's Google Apps integration as well as map all of their assets accurately within minutes.
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samanage, case study, asset management solution, integration, performance, budget, service desk, knowledge management, enterprise applications
    
Samanage
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
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kana, customer experience, case management, process improvement, empowering employees, maturity assessments, customer satisfaction, loyalty, knowledge management, enterprise applications
    
KANA®, A Verint® Company
Published By: AWS     Published Date: Jul 16, 2018
The Internet of Things (IoT) is composed of sensor-embedded devices and machines that exchange data with each other and the cloud through a secure network. Often referred to as “things” or “edge devices”, these intelligent machines connect to the internet either directly or through an IoT gateway, enabling them to send data to the cloud. Analyzing this data can reveal valuable insights about these objects and the business processes they’re part of, helping enterprises optimize their operations. Devices in IoT deployments can span nearly any industry or use case. Each one is equipped with sensors, processing power, connectivity, and software, enabling asset control and other remote interactions over the internet. Unlike traditional IT assets, these edge devices are resource-constrained (either by bandwidth, storage, or processing power) and are typically found outside of a data center, creating unique security and management considerations.
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AWS
Published By: NAVEX Global     Published Date: May 13, 2014
Dans ce livre blanc, vous découvrirez les meilleures pratiques à adopter pour relever les 9 défis majeurs.
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case management, whistleblower hotline, best practices, human resources management
    
NAVEX Global
Published By: HP     Published Date: Apr 13, 2014
Read how Specsavers reduces the time from test creation to test execution by 50% and cuts the time required for producing quality reports from 3 hours to 10 minutes a day through automated application lifecycle management.
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hp agile manager, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, specsavers, alm, agile, it management, knowledge management
    
HP
Published By: Coupa     Published Date: Dec 14, 2018
Organizations need a new way to manage this complexity and uncertainty in an environment where expectations for results are rising, not falling. Download this asset to learn how Business Spend Management (BSM) empowers both centralized and decentralized corporate functions with: - Fully scalable processes that increase user adoption and ease of use - Capital efficiency to maximize savings and process efficiency - Business agility to adapt to changing conditions such as acquisitions, growth, etc. - And much more! Download this complimentary report to learn all the ways BSM powers your business success!
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Coupa
Published By: NetApp     Published Date: Mar 05, 2018
By 2018, more than 70% of new DBMS deployments will leverage cloud for at least one use case. Read the Gartner report State of the Operational DBMS Market, 2017 and get the latest insights and recommendations on DBMS strategy. Discover how to: •Evaluate modern data management capabilities before adopting new DBMS products •Lead a nonrelational technology assessment to determine which DBMS best meets your business requirements • Deploy a multimodel DBMS and reduce complexity in your data center
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetApp     Published Date: Sep 04, 2018
Learn why Gartner believes that more than 70% of new DBMS deployments will leverage the cloud for at least one use case by 2018. Find out how to assess modern data management capabilities and determine which DBMS best meets your business requirements.
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NetApp
Published By: HP     Published Date: May 05, 2014
Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services
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hp quality center, hp performance center, performance testing, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, alm, telus, networking, it management, knowledge management
    
HP
Published By: Sage People     Published Date: Jan 31, 2019
The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses face challenges around growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for that all-important slice of budget and that makes building the strongest business case for technology investment vital. This guide is designed to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on: • Understanding and explaining the true benefits of investing in a new HR system and likely return on investment • Positioning HR as a leader of change throughout your business • Ensuring your HR vision fits in with the business strategy • Getting management and key stakeholder buy-in • Building the strongest business case and the most powerful el
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Sage People
Published By: Sage     Published Date: Apr 19, 2019
The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses are facing challenges specific to growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for the all-important slice of budget, which makes it vital to build the strongest business case for technology investment. This guide is intended to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on: • Understanding and explaining the true benefits of investing in a new HR system and the likely return on investment. • Positioning HR as a driver of change throughout your business. • Ensuring your HR vision aligns with the business strategy. • Getting management and key stakeholders to buy in. • Building the strongest business case pos
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Sage
Published By: NAVEX Global     Published Date: Nov 18, 2013
Download this report for a comprehensive review of cross-industry benchmarks and gain an excellent resource for companies wishing to assess their organization's reporting data.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
    
NAVEX Global
Published By: ASG Software Solutions     Published Date: Apr 29, 2010
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
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asg, case management, healthcare, physicians, p4p, hospital case management, case studies, case management bi, business intelligence
    
ASG Software Solutions
Published By: Datastax     Published Date: Dec 27, 2018
This paper examines the challenges banks face when creating a 360-degree view of every customer interaction, what database requirements the lines of business (LOBs) should look into, and use cases where retail banking LOBs can benefit from leveraging DataStax Enterprise, the data management platform purpose-built to power cloud applications.
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Datastax
Published By: CA Technologies     Published Date: Jul 20, 2017
e-book which lays out the case for machine learning and artificial intelligence for mainframe operational analytics. The mainframe is now part of a highly complex connected ecosystem driving trillions of mobile and web transactions critical to the functioning of the application economy. The emergence of new workloads and apps on the mainframe means that the status quo isn’t enough when it comes to Mainframe management. IT professionals alone – whether mainframe skilled or not – simply can’t keep up with the onslaught of performance alerts, false alarms. Machine learning deliver mainframe intelligence a more proactive and automated approach to handle this challenge.
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CA Technologies
Published By: Netwrix     Published Date: Oct 10, 2007
This white paper covers account lockout management process and introduces new cost-effective workflows of account lockout resolution, describing significant ROI enterprises can achieve through the use of automated management solutions.
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authentication, account lockout, access control, network security, lockout, user lockout, user authentication, user validation, intrusion prevention, netwrix
    
Netwrix
Published By: Zynapse     Published Date: Sep 10, 2010
A step-by-step guide to create the right business case for all your Master Data Requirements.
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zynapse, erp projects, data information, data management, governance, mdm, master data management, odm, mmdm, material, tpm
    
Zynapse
Published By: Innotas     Published Date: Jun 16, 2011
How Progressive IT Organizations Are Using Cloud Solutions to Deliver On Time, On Budget, On Quota and On Target with Key Business Initiatives
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project portfolio management, it governance, it management, ppm, it efficiency, cloud, saas, it project management
    
Innotas
Published By: Red Hat     Published Date: Oct 23, 2014
The business case for standardizing on Red Hat infrastructure solutions Read this IDC whitepaper to discover the quantifiable business benefits that standardizing on Red Hat® infrastructure has delivered organizations like yours. You'll learn how customers using Red Hat Enterprise Linux® and Red Hat's system management product, Red Hat Satellite: • Quickly recover up-front subscription costs. • Experience higher ratios of servers and users per administrator. • Significantly reduce annual downtime.
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quantifiable benefits, infrastructure, management product, higher ratios, reduce annual downtime, networking, it management, enterprise applications
    
Red Hat
Published By: Tricentis     Published Date: Jan 08, 2018
In this guide you'll learn how to select and integrate the right test management solution for your team: • Why test management software? • How to buy: some general considerations • The 5 must-have features • Tips for evaluating & integrating your new solution • Where to get additional help BUT IT’S NOT ENOUGH. That’s because trends like agility, mobile and cloud computing have QA teams bursting at the seams. As a software development leader, you are under the gun to deliver higher-quality software at an accelerating cadence – and still find time to provide solid evidence of testing at any given moment. Test case management systems are – and have been – a clear value driver in development organizations. But many of these systems do not support today’s unique testing requirements. Potential cost of software defects to U.S. economy: $60B per year 35% of senior IT executives can’t deliver the quality they need to within their allocated budget
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Tricentis
Published By: Tyco Integrated Security     Published Date: Dec 08, 2014
Start protecting your company with a small piece of technology that 85% of business owners tow around as their life force: your smartphone. Discover how making your business more secure can be as simple as it is vital.
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remote security, business protection, security
    
Tyco Integrated Security
Published By: Symantec.cloud     Published Date: Apr 18, 2011
This white paper focuses on the critical need to manage outbound content sent via various avenues including email, Instant Messages, text messages, tweets, and Facebook posts.
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symantec cloud, outbound content management, email, messaging, risk mitigation
    
Symantec.cloud
Published By: Aria Systems     Published Date: Dec 19, 2012
The following questions were posed by Aria Systems to Debra Osswald, research vice president of IDC's Communications Service Provider (CSP) Operations program, on behalf of Aria Systems customers.
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saas, billing, subscription, management
    
Aria Systems
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