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Published By: Zendesk     Published Date: Jan 03, 2019
After its founding, Mediaocean evaluated 10 customer service vendors before choosing the Zendesk Support platform to manage its global support activities. Three years later, however, a private equity firm acquired a majority share of the company and mandated switching to an alternative platform. See why Mediaocean reverted back to Zendesk and how the company uses Zendesk to power their customer support needs.
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Zendesk
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Gen Y isn’t known for fading into the background. But despite their desire to stand out, today’s young people are equally adept at working together. These Gen Yers will make up 35% of the global workforce by 2020, and their expectation of a collaborative workplace will help to define the future of work. Download this info-graphic now to learn how Workplace by Facebook are using collaboration to fuel innovation and growth in 4 simple steps.
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Workplace by Facebook
Published By: Asurint     Published Date: Dec 21, 2018
Employers may ask a consumer reporting agency (CRA) to implement internal systems to evaluate background checks as part of the hiring process. An adjudication matrix (also known as a hiring matrix) is commonly used by employers to designate what types of crimes over certain time periods may make an individual ineligible for employment. An adjudication matrix will typically contain labels such as “clear” or “ineligible” that designate how the individual’s background check results lined up with the matrix.
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Asurint
Published By: Group M_IBM Q418     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q418
Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q119
Published By: bChannels     Published Date: Dec 11, 2018
For many years, organizations thought about business continuity in much the same way they thought about business insurance — yes, it was important, but rarely was it top of mind. But that’s all changed. Many organizations have, unfortunately, discovered that even a scant few minutes of service downtime can have deleterious effects on their business operations, resulting in lost revenue, diminished customer confidence and heightened compliance risk. For those and other reasons, IT executives have raised the bar on business continuity preparedness for their organizations in all ways. New technologies, business processes and partnerships, combined with a raised level of importance for testing and a full appreciation of what virtualization can and can’t do for business continuity, are essential to new thinking around avoiding the impact of an unplanned service interruption. Download this informative Whitepaper to learn more about how Veritas Netbackup 8.1.2 can help.
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bChannels
Published By: bChannels     Published Date: Dec 11, 2018
IT service continuity undoubtedly is at or near the very top of every IT organization’s list of strategic initiatives, considering the dramatic costs and implications of downtime. Download this informative whitepaper for some compelling reasons to upgrade.
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bChannels
Published By: Veeam '18     Published Date: Dec 04, 2018
"This 5-minute, easy-to-read document explains why organizations need to protect Office 365 data. This report will teach you: The big understanding between Microsoft’s Office 365 responsibility and the IT organization’s responsibility 6 reasons why backing up Office 365 is critical Who is in control of Office 365 data"
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Veeam '18
Published By: Veeam '18     Published Date: Dec 04, 2018
"Ransomware is top of mind for many organizations’ leaders as their organizations face the potentially disastrous aftermath of successful attacks. ESG has surveyed IT leaders and organizations to find out how big of a problem ransomware is, what are the business consequences of downtime caused by these attacks, and which are some of the best practices and capabilities organizations need to apply to be protected. According to the ESG research, nearly two-thirds of surveyed organizations across North America and Western Europe experienced a ransomware attack at some point last year, with 22% reporting weekly attacks. The attacks have helped make cybersecurity a target of IT investment, and spending is accelerating. What’s needed to fend off this epidemic are best practices and tools to: Prevent or at least mitigate attacks Protect data and backup data Recover reliably"
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Veeam '18
Published By: B Channels     Published Date: Dec 03, 2018
Long recognized as the market share leader of enterprise backup and recovery software, Veritas NetBackup™ is built to protect the largest and most demanding multi-cloud and data center environments. NetBackup delivers breakthrough capabilities for virtualized and cloud-based deployments that go well beyond what traditional backup practices can achieve.
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B Channels
Published By: B Channels     Published Date: Dec 03, 2018
With NetBackup™ 8.1.2, the most common activities can now be accomplished within a few clicks or touches, thanks to the new intuitive, web-based UI. Authorize secure, self-serve access for a variety of other users with different roles from your desktop or mobile device. Not ready to switch to the new UI just yet? The classic NetBackup UI is still there for you.
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B Channels
Published By: AuditBoard     Published Date: Nov 26, 2018
When the IASB and FASB issued a joint press release on May 28, 2014 1 announcing new revenue recognition standards for revenue from contracts with customers, the adoption deadline seemed a long way off. After pushback from companies across various industries, the implementation date was extended by one year, granting companies more time to update their policies and systems to adhere to the new standards.
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AuditBoard
Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Nov 22, 2018
Ever lost hot leads simply because they’re on the bottom of the pile of junk leads? Simply handing off huge lists of “leads” and then sitting back and expecting sales to call them is a recipe for disaster. After a few calls, most salespeople give up, deriding the leads as junk. And so the finger pointing begins For sales department to trust marketing’s leads, lead scoring needs to be a priority. Without it, many hot leads get tossed out with the cold leads. That’s a waste of time, money, and opportunity. 68%of top marketers report lead scoring as most responsible for improving revenue contribution of marketing. Read this guide for best practices on lead scoring and winning together with sales.
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Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
Published By: Cohesity     Published Date: Nov 20, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. Burris Logistics IT Team manages two data centers, one primary and another DR site that supports multiple remote locations up and down the East Coast. Download this case study to see how Burris Logistics acheived these benefits: - Over 80% reduction in backup windows - 25% CapEx savings and ongoing OpEx savings - Simplified operations with an easy-to-use and manage UI
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Cohesity
Published By: Cohesity     Published Date: Nov 20, 2018
Today, hybrid cloud is increasingly the norm, and enterprises are challenged with ways to have visibility, manage and make use of all this data – both on-premises and in the cloud. While much attention has been given to primary data affecting mission-critical workloads, data for secondary workloads – backup, test/dev, disaster recovery, and archiving to name a few – have become siloed the same way application data has, leading to multiple point solutions to manage an increasing amount of data. This white paper looks at the evolution of these challenges and offers practical advice on ways to store, manage and move secondary data in hybrid cloud architectures while extracting the hidden value it can provide. Download to learn more.
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Cohesity
Published By: Wasabi     Published Date: Nov 13, 2018
As state and local governments join the digital revolution, it’s increasingly important that they find safe, effective and efficient ways to store the data they’re creating. In this case study you’ll see how an integrated solution from Wasabi Hot Cloud Storage and Commvault Complete Backup gave one municipality the security they needed while increasing performance and cutting costs. This city had been using Amazon Glacier but was frustrated with the speed and unpredictable fees associated with retrieving their data. In turning to Wasabi they were able reduce costs by 80% and increase speed over 6x. Plus since Wasabi offers just one tier of service with one price and no fees to retrieve your data they were able to simplify both the process and budgeting. Between Wasabi and Commvault their skyrocketing data needs now scalable solution that gives them the security and performance they need for significantly less than they were paying before. To learn more please download the case study.
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Wasabi
Published By: Wasabi     Published Date: Nov 13, 2018
In this tech brief, learn how Wasabi Hot Cloud Storage is lowering costs and increasing speed for backup and recovery applications. Wasabi is transforming cloud storage with a radical combination of speed, affordability and security. It offers backup and recovery platforms an extremely cost-effective solution that at the same time improves performance. Eliminating the complex tiers and pricing structures you find with traditional cloud storage options, Wasabi is 80% less than and 6x faster than Amazon S3 and built to be simple and flexible. It works with any Amazon S3 backup and recovery platform or utility. Cloud storage has become a compelling alternative to physical media or secondary data centers for data protection and Wasabi takes it to the next level. Download the Wasabi tech brief to learn more.
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Wasabi
Published By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. By allowing multiple operating systems and applications to run on a single physical server, organizations can significantly lower their hardware costs and take advantage of efficiency and agility improvements as more and more tasks become automated. This also alleviates the pain of fragmented IT ecosystems and incompatible data silos. Currently, this virtualization juggernaut shows no sign of slowing. As businesses recognize the potential for increased reliability and scalability offered by virtual technology, they are ramping up their investments in data center modernization and upgrading. In fact, 33 percent of the respondents to a recent ESG survey on cloud usage said that making greater use of server virtualization was one of their top five spending priorities for the next 12 to 18 months.
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Druva
Published By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. Protecting these virtualized environments, however, as well as the ever-growing amount of structured and unstructured data being created, still requires a complex, on-prem secondary storage model that imposes heavy administrative overhead and infrastructure costs.
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Druva
Published By: Druva     Published Date: Nov 09, 2018
The all-encompassing data center is a thing of the past. Modern data environments are distributed and include remote and branch offices, mobile devices, and the Internet of Things (IoT) as well as cloud solutions such as infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). There’s more critical data to back up than ever before. Plus, data silos and fragmented management mean poor visibility, which can make it difficult to comply with regional data residency and security rules as well as service-level agreements (SLAs). On-premises data protection has not kept pace. According to a survey by Fujitsu, 45% of IT managers said they had lost data or productivity related to data protection inefficiency within the last year.1 Often, this is because on-premises backups are cumbersome and do not always happen on time.
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Druva
Published By: AWS     Published Date: Nov 08, 2018
In this webinar, you will learn how Allergan used Druva and AWS during the acquisition of ZELTIQ Aesthetics. You will hear how Allergan protected against accidental and purposeful data loss, and how backup data can be used for eDiscovery and forensic analysis.
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AWS
Published By: Dell     Published Date: Nov 02, 2018
When it comes to effectively and efficiently protecting growing volumes of data, midsized organizations face unique challenges. That is because they live in a world of constraints that are both operational and budgetary in nature. Cloud disaster recovery offers new options for these organizations—they can optimize their data protection economics by integrating on-premises protection solutions with cloud-based backup and recovery methods. Dell EMC’s cloud-ready solutions, particularly its Integrated Data Protection Appliances with native cloud extension capabilities, along with its Data Protection Software working in conjunction with its Data Domain backup storage appliances, provide cloud disaster recovery with flexible features. These solutions enhance operational efficiency and provide midsized organizations with clear economic and operational benefits.
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Dell
Published By: Preempt     Published Date: Nov 02, 2018
Attackers and malware are increasingly relying on a common set of tools to compromise identities and spread within a network. Tools like Mimikatz accompanied with common administrator tools like PsExec and WMI have become a standard part of an attacker’s arsenal to turn a single machine compromise into a full network breach. In this webinar we will take a look at why some of these tools are traditionally difficult to control, and introduce new countermeasures that let you fight back. In this webinar we will cover: - An analysis of recent malware and attacks and the tools they used to spread through the network. - A closer look at the underlying protocols supporting these tools, and the traditional challenges to controlling them. - Introduce new controls that allow organizations to control NTLM in real-time, block pass-the-hash techniques, and adaptively control the use of NTLM in the network. - How to gain visibility into PsExec, WMI, and RPC in general and how to create controls t
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Preempt
Published By: Carbonite     Published Date: Oct 10, 2018
There are five essential steps to protecting data and applications from the most common causes of data loss and downtime. IT pros who follow these steps can feel confident in their long-term organizational plan. Read this expert guide from Ben Maas, an independent consultant and system architect who has guided many companies through backup and disaster recovery (BDR) deployments.
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Carbonite
Published By: Carbonite     Published Date: Oct 10, 2018
For all organizations, server and component-level crises are unfortunate inevitabilities. Likewise, the need of end-users to revert to previous file versions is a common occurrence due to predicaments large and small. Recognizing these realities, ESG consistently recommends that organizations consider an approach to data protection that is broader than what backup alone can provide
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Carbonite
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