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Special Report: The State of Customer Experience for B2C/Retail in 2018

White Paper Published By: Kustomer
Kustomer
Published:  Jan 22, 2018
Type:  White Paper
Length:  31 pages

In today's era of customer centricity, improving the customer experience represents a universal business focus, especially in the retail and e-commerce sectors.

You'll Learn:

  • The top customer experience imperatives of 2018
  • How automation will impact the retail experience
  • How to leverage proactive engagement
  • Why omnichannel is more important than ever



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