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2016 Forrester Report: Optimize Customer Experience with Digital Intelligence

White Paper Published By: IBM
IBM
Published:  Jul 22, 2016
Type:  White Paper

Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.



Tags : 
ibm, commerce, customer analytics, customer experience, digital intelligence, forrester, knowledge management, enterprise applications, marketing research, traditional marketing

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