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Discover the Benefits of Adding Live Chat Customer Support

Case Study Published By: LogMeIn
LogMeIn
Published:  May 11, 2012
Type:  Case Study
Length:  4 pages

The Vornado company is a legend in their industry as the "Leader in Air Flow Technology." Consumer interaction is important to the Vornado brand, so including chat on their website, where consumers can have not just a quick dialogue with a Vornado product specialist, but a live conversation, was a necessity. Using BoldChat Enterprise gave Vornado the opportunity to meet this communication need and to solve an increasing email management need too.

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Tags : 
vornado, customer service, communication, onlibne, web analytics, application, business technology

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